What are the responsibilities and job description for the Sales Manager position at PCH Hotels & Resorts Inc.?
At the Renaissance Shoals Resort and Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area.
The property has long been the premier hotel and events venue for the entire region, offering the luxury and modern amenities to create unparalleled guest experiences whether visiting for business or pleasure. We are seeking a dynamic, results-driven Sales Manager to join our team. Consistently ranked among the top Renaissance properties in the country based on guest feedback, the property offers a tremendous opportunity for a hospitality sales professional to excel and build a strong portfolio of new and returning businesses.
Your Role: As the Sales Manager, you will be responsible for proactively soliciting and managing group and catering-related opportunities. You will take charge of maximizing revenue potential by actively upselling each business opportunity. This role is crucial in achieving both personal and team-related revenue goals, ensuring the seamless handover of business for proper service delivery.
Key Responsibilities:
- Proactively Solicit & Manage: Identify and manage group and catering-related opportunities.
- Maximize Revenue: Actively identify and upsell opportunities to maximize revenue for the resort. Drive personal and team-related revenue targets.
- Service Excellence: Consistently strive to maintain service excellence and support Renaissance Service and Relationship Strategy by delivering exceptional service, driving customer loyalty, and exceeding each client’s expectations.
What You Bring:
- Proven experience in sales, ideally within the hospitality industry.
- Strong ability to upsell and maximize revenue opportunities.
- Excellent communication, organization, and time management skills.
- A passion for delivering incredible service and building long-term customer relationships. A team-oriented mindset with a drive to achieve both personal and team goals.
Why Join Us?
This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
- 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
- Employee Recognition: Participate in employee rewards and recognition programs.
- Fun Work Environment: Be part of a friendly and supportive team that values your contributions.
Join us at Renaissance Shoals Resort and Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!
Apply now to join Renaissance Shoals Resort and Spa and help us continue our tradition of excellence.
