What are the responsibilities and job description for the Seasonal AM Host/Hostess position at PCH Hotels & Resorts Inc.?
Step into an exciting seasonal opportunity at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand blends rich Southern tradition with modern luxury to create world-class guest experiences. As a seasonal associate, you’ll play a vital role in delivering exceptional hospitality and contributing to unforgettable moments. The Grand Life is calling—come be a part of it this season!
As a Seasonal Host/Hostess, you’ll be the welcoming face of our dining experience, creating positive first impressions and delivering exceptional customer service. You’ll guide guests to their tables with warmth and professionalism, ensure dining area readiness, and enhance our guests’ experience through attentive service and smooth table transitions.
Key Responsibilities:
- Guest Greeting & Seating: Greet guests warmly, use guest names when possible, and guide them to their tables, ensuring a positive start to their dining experience.
- Menu Knowledge: Attend daily menu classes to stay informed of current offerings and buffet options, confidently assisting guests with recommendations.
- Reservation & Wait Management: Manage reservations accurately, provide timely information on wait times, and accommodate seating preferences.
- Dining Area Preparation: Set up and maintain a clean and organized dining area, including clearing and resetting tables to ensure efficient table turnover.
- Customer Service & Etiquette: Assist with special requests, promptly address complaints, and follow proper etiquette to elevate each guest’s dining experience.
Seasonal Perks & Benefits: As a seasonal associate with PCH Hotels & Resorts, you’ll enjoy a variety of benefits, including:
- Exclusive Discounts: Take advantage of special rates on hotel stays, dining, golf, and retail at PCH properties and globally with Marriott.
- Professional Experience: Gain valuable hospitality experience in a renowned resort setting.
- Growth Opportunities: Access on-the-job training and potential for future career advancement.
- Beautiful Work Environment: Spend your season working in a breathtaking Gulf Coast destination.
Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences.
