What are the responsibilities and job description for the Room Attendant position at PCH?
As a member of our hospitality team, the primary responsibility of a Room Attendant is to maintain the cleanliness and overall maintenance of assigned rooms in the hotel. Attention to detail and thoroughness are essential in ensuring that rooms meet the highest standards of cleanliness and presentation. A crucial part of this role is providing exceptional guest service by greeting guests professionally when knocking and entering rooms, respecting their privacy, and responding promptly to their needs to create a positive and enjoyable experience for our guests.
- Clean and maintain assigned rooms to a high standard of cleanliness, ensuring guest comfort and satisfaction.
- Recheck all rooms at departure times and report the room status to the Housekeeping Supervisor for efficient room turnover.
- Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.
- Maintain the highest level of guest hospitality and professionalism, reflecting the hotel's commitment to exceptional service.
PCH Hotels & Resorts is a company that puts people first! Beyond offering a competitive salary, we also offer :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
