MANUAL FULFILLMENT HANDSTUFF | Thur-Sat | 7PM-7AM

__________________________________________________________________________________________________

Job Position: Manual Fulfillment Operator

Reports to:          Insert Operations Manager

Department: Inserting

Classification: Overtime Eligible 

__________________________________________________________________________________________________

PCI Group is the leading provider of mission critical communications for businesses where security of customer-centric data is paramount, precision and accuracy are crucial, and compliance is a must.  

Job Summary:
 

The Fulfillment Operator is responsible for the overall quality, output and efficiency of the inserted material processed manually. The Fulfillment Operator is ultimately accountable for the quality of all materials produced and for following all standard work procedures.

Some General Duties/Responsibilities:

• Follow Standard Work procedures
• Follow QC Procedures and complete all logs, paperwork, check list and Computer functions (MRDF, DCS, Dashboard) in accordance with Standard Processes.
• Maintain workflow efficiency by evaluating processes at each stage of production
• Operator is responsible for creating a predictable process through: 
  1. Correctly adhering to Line Clearance for each file processed
  2. Ensuring that each job is properly completed
  3. Inspecting for adherence to procedures using, visual discrimination, quality analysis, and judgment
• Interact closely with other departments outside of inserting (Pressroom/ Mail Dispatch/ Warehouse/ Shipping/ Technicians).
• Ensure associates maintain safety and OSHA standards.
• Responsible for cleanliness of area and maintaining 5S standards, while driving continuous improvements.
• All other tasks as assigned by Lead, Manager, or Senior Management.
• Will comply with all current and future security and compliance requirements.

Education/Experience: 

• High School Diploma or G.E.D., vocational or technical school diploma or certificate
• Must have computer skills; understand work flows, comprehensive of job tickets, have attention to detail, positive attitude and a team player.

Physical Demands:    

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent hearing and talking required.  May be required to lift up to 40 lbs. 

Note:  PCI Group retains the discretion to add to or change the duties of this position at any time.