PRINT QA DIVERT CHECKER

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Job Position:        QA Auditor  

Reports to:        Print Manager 

Department:        Print 

Classification:        Non-exempt (Hourly)

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PCI Group is the leading provider of mission-critical communications for businesses where the security of customer-centric data is paramount, precision and accuracy are crucial, and compliance is a must.

Job Summary: The QA Auditor is responsible for performing quality checks on all work produced in the Print Room, including output from the I300, Techno, Pulse, and any other cutsheet equipment. This role ensures that all printed materials meet quality standards and comply with customer and internal specifications. Additionally, the QA Auditor supports quality assurance processes by reviewing documentation, identifying defects, and maintaining compliance with operational procedures.

Key Responsibilities:

• Conduct quality audits on printed materials, ensuring all output from the I300, Techno, Pulse, and other cutsheet equipment meets standards.

• Verify print accuracy, including tagline matching, sequence number integrity, and proper alignment.

• Inspect materials for defects, such as smudges, tears, rips, or text-obscuring issues.

• Ensure all operator checks and QA documentation are complete and accurate.

• Collaborate with operators and management to address and resolve quality issues promptly.

• Maintain accurate records of audit findings and escalate significant quality concerns to the Print Manager, Assistant Manager or Lead

• Monitor compliance with Standard Work procedures and recommend improvements where applicable.

• Ensure adherence to security and compliance requirements at all times.

• Support continuous improvement initiatives within the Print Room by identifying areas for process optimization.

Education and Experience:

• High School Diploma or equivalent required.

• Experience in print production or quality assurance preferred.

• Strong attention to detail with the ability to identify and resolve quality issues.

• Excellent problem-solving and interpersonal skills.

• Strong written and verbal communication skills in English.

Physical Demands:

• Frequent communication and auditory attention required as part of job responsibilities.

• Ability to stand, walk, and move between machines on the production floor for extended periods.

• Must be able to lift up to 30 lbs as needed.

Note: This job description reflects the key responsibilities and qualifications for the QA Auditor role as updated for 2025. Duties and expectations may evolve to meet business and operational needs.