RECEPTIONIST

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Job Position:      Receptionist 

Reports to:          Human Resources Director

Department:         Finance

Classification:       Non-Exempt 

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PCI Group is the leading provider of mission critical communications for businesses where security of customer-centric data is paramount, precision and accuracy are crucial, and compliance is a must.  

Job Summary:

We are a private family-owned company seeking a receptionist to preform varies administrative duties. This individual will be responsible for first impressions with customers, internal and external, and all administration functions of front desk/office support to meet the needs and demands of the company. The individual must demonstrate a willingness to provide excellent experience. This individual will also assist with Human Resources duties.

Some General Duties/Responsibilities                                                                                                                      

• Answer and make incoming phone calls to the appropriate personnel.
• Monitor the front gate to allow visitors access to the property.
• Greeting and check in visitors using the I-Visitor kiosk system.
• Manage and order office and breakroom supply as needed.
• Schedule internal and external meetings and appointments
• Coordinate travel arrangements and accommodations for employees.
• Sort, send, and receive mail and packages via FedEx, UPS, and USPS
• Prepare and distribute departmental reports on a weekly or monthly basis.
• Activate and deactivate employee badge access when necessary.
• Assist with onboarding tasks, including locker assignments for new hires.
• Help coordinate and support company events, such as ordering food for monthly meetings.
• Enter employee time details into ADP.
• Collaborate closely with the HR team on various administrative projects.
• Ensure compliance with all current and future security and compliance policies.
• Perform other clerical and administrative duties as assigned.

Education/Experience:

• Strong communication skills required.

• Exceptional customer service
• Proficient Microsoft Outlook, Word, and Excel
• Must be organized and detail oriented.
• High School diploma or equivalent required
• Bachelor’s degree preferred.
• Minimum of 1 year of administrative or front desk experience required.
   

Physical Demands:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Regularly required to sit for long periods of time; frequent hearing and talking required. Extensive keyboarding.  May be required to lift up to 40 lbs.   

Note: PCI Group retains the discretion to add to or change the duties of this position at any time.