What are the responsibilities and job description for the Business Analyst position at PCIS?

Job Description

PCIS is a dynamic company seeking a Business Analyst to work under the guidance of the Quality Assurance Lead to provide Tier I support for Quality Assurance and Business Analysis. The Business Analyst will help provide full-cycle Production Support by utilizing their problem-solving skills to triage and complete impact analysis, write business requirements to guide the development team, design and execute test cases, and provide UAT guide to PCIS’s Client End-Users.

Responsibilities :

Work with the Product Support Team to clarify business requirements, map them to systems capabilities, and write business use cases for development
Develop test plans, test cases; perform gap analysis of test coverage
Analyze range of data processing problems
Understand user requirements and procedures
Work with developers to perform root-cause analysis and preliminary problem diagnosis
Identify, analyze, and document defects, questionable functions, errors, and inconsistencies
Reproduce and confirm client software issues
Fully plan, coordinate and execute testing with external parties who interface with Hiring Company
Prioritize and track internal software issues; provide progress reports
Create or facilitate the writing of user documentation
Develop use cases, customer scenarios, and / or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams
Support the collection and reporting of software quality metrics
Participate in peer review of test deliverables
Review computer system capabilities, workflow, and scheduling limitations

Qualifications :

BS in MIS, Computer Science, Software Engineering, or related field or 1-3 years related experience

Previous experience in IT, computer science, or other related fields

Ability to evaluate software systems

Experience with Query Language such as SQL

Strong problem solving and critical thinking skills

Background in IT-related development / maintenance projects – you will be partnering closely with technical teams and sharing and propagating the business requirements

Proficient computer skills and experience with computer programs such as MS Office (Word, Excel,Outlook)

Knowledge of automated test tools such as Selenium, Eclipse, Jenkins and Git Hub is highly desirable

Knowledge of JAMstack Ecosystem is a plus

Strong ability to thrive in a fast-paced and changing environment.

Demonstrated ability to meet deadlines in a software development environment

Strong problem-solving skills and troubleshooting skills including the ability to solve practical problems

Ability to read and interpret documents, computer systems, user documentation, business requirements and procedure manuals

Strong communication ability and be able to put ideas into a tangible form

Proven ability as a team member, builds trust among colleagues, is a continuous learner, and focuses on delivering capabilities for the customer.

Experience in P&C Insurance domain ideal.

Some travel may be intermittently required.

Company Description

PCIS is a boutique, NYC-based technology company, specializing in developing, implementing and supporting SaaS-based Risk & Claims applications for fortune 500 companies and large governmental entities. PCIS' culture is a unique blend of a fast-paced and innovative startup with the stability and longevity of staple in the established insurance tech industry. PCIS focuses on introducing emerging technologies and game-changing data modeling in the Claims, Risk Management, and Policy Management arena for its clients.

Company Description

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