Customer Success Analyst

Success Analyst Description

Rapidly growing company in CLEARWATER, FL looking for a Results Specialist.

Are you interested in joining one of Tampa Bay’s Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!

WHO WE ARE:

Here at PostcardMania, we help businesses all over the country to expand through the use of direct mail marketing techniques such as postcards, web marketing, mailing list acquisition and more!

Check us out here à https://www.youtube.com/watch?v=LAEfOHy0Tfk

POSTCARDMANIA BACKGROUND:

• Our CEO built this company so people can enjoy coming to work every day.
• We have an in-house cafe, yoga and fitness classes in addition to all of the normal benefits like insurance, PTO, and on-the-job training.
• We have over 300 employees.
• We are a fast-moving group of EXTREMELY hard workers.

YOUR MISSION:

To track and catalog successful marketing campaigns and use this data to educate our staff and promote to our clients. Your job will be to call out to existing clients to speak with them about their marketing results, providing advice and direction when needed. You will also be creating educational materials and presentations for our staff to ensure we’re delivering the most effective campaigns in the industry!

REQUIRED SKILLS:

· Marketing experience Required (degree or equivalent work experience)

• Upbeat and energetic personalities wanted!
• Exceptional communication skills, especially over the phone
• Ability to work independently
• Ability to speak in front of large groups
• Ability to navigate our CRM and email systems
• The desire to exceed goals
• The ability to maintain a positive outlook even when dealing with unhappy clients
• Basic knowledge and skills with Microsoft Excel
• Ability to multitask while remaining focused on a project

WORK HOURS:

• This is a full-time office position
• Monday through Friday 9am – 6pm with an hour for lunch

COMPENSATION:

• Based on experience

BENEFITS & PERKS:

• Medical, dental and vision
• 401K
• Short- and Long-Term Disability
• Paid Vacation time that increases with longevity
• 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas)
• Incredible company culture that provides a relaxed yet super productive work environment

WE HAVE A STRICT POLICY AT POSTCARDMANIA: NO NEGATIVE CHATTER AND NO OFFICE POLITICS

DRUG & NICOTINE FREE WORKPLACE

This company is a Florida Drug Free Workplace and nicotine-free workplace. The company requires all employees to complete a pre-employment 6 panel drug screen and nicotine screen; employment status will be dependent on ability to pass this screening on a pass/fail basis.

OPEN HOUSE

You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying: http://www.postcardmania.com/openhousemania.com/openhouse

APPLY TODAY for immediate consideration!

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person