What are the responsibilities and job description for the Vendor Compliance Specialist - Remote position at PCNA?

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.

What we offer you

Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

We invest heavily in modernization, operating more efficiently with cutting edge digital technology

We value our employee’s contributions in a collaborative and inclusive work environment

Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger

As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values

Delight Customers : Treat our customers the way you’d like to be treated.

Work Smart : Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team : Work together to get the job done. Be inclusive and collaborative.

Own It : Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is : Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

The Vendor Compliance Specialist is responsible for maintaining the company’s compliance documentation, processes, and communication with all suppliers (international and domestic). The primary role will be to assist in the development and implementation of process and procedure as it relates to supplier onboarding, ethical sourcing, and documentation of continuous improvement; as well as coordinating day-to-day compliance requirements for the products being sourced. This position works across departments and globally to ensure suppliers meet company, Federal and International standards.

Key Responsibilities :

Works directly with internal departments and vendors to ensure that products comply with PCNA compliance requirements and standards. This includes actively requesting, reviewing, and approving audit documentation.

Responsible for communicating with business partners, coworkers, and vendors in all parts of the world through regularly updates and maintenance of a vendor / supplier manual.

Coordinates with 3rd party inspection, and audit service providers to : request service quotes, issue purchase orders (POs), track progress, review final reports, and review / approve final invoicing.

Assists with research, interpretation, and communication of government regulations, industry standards, and customer requirements pertaining to social compliance and quality assurance.

Stays current on regulatory, industry, and customer requirements and best practices regarding pertinent compliance topics by attending webinar trainings and industry conferences.

Responsible for making justifiable determinations for compliance launches and ethical sourcing that directly impact the compliance budget and potential sales.

Correspond with Sales Team regarding the status of product compliance audits as needed.

Assists with the education of internal teams, suppliers, and customers on the subject of global responsibility and social compliance.

Assists to identify savings opportunities and to ensure continuous improvement of PCNA’s Compliance Program.

Responsible to ensure marketing material related to social compliance or responsible sourcing is current and communicated in a manner that creates a positive customer experience.

Assist with the documenting and communication of compliance related claims review process.

Skills and Knowledge :

A self-starter who takes initiative to solve problems and follow up with internal customers and vendors

Friendly, tactful, and professional in your communications on the phone, in person and in e-mail and capable of skillfully handling difficult conversations and situations with different cultures.

Ability to prioritize multiple tasks with strong attention to detail in a fast-paced environment

Ability to critically analyze technical documentation.

Inquisitive and willing to continually learn and stay current on relevant laws and regulations.

Minimum Qualifications Required :

5 years of experience in social compliance, auditing, or responsible sourcing operations or a similar area, or related professional import experience in a real-world environment

Have a working knowledge of logistics activities including import activities

Excellent communication and interpersonal skills.

The individual should be self-motivated and be capable of working as part of a team or alone with little supervision.

Ability to stays current on business practices, industry trends and government regulations and trends in Social Compliance

Proven proficiency in Microsoft applications (Word, Excel, SharePoint and Outlook)

Detail-oriented, with strong organizational skills

Demonstrated ability to work effectively in a collaborative team environment with a dynamic range of people.

Ability to deal with sensitive situations with tact and well-reasoned judgment under pressure.

Flexible and adaptive with a positive attitude.

Limited Travel may be required from time to time - once every few months or so.

Together We Inspire Pride

We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.

PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.

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