What are the responsibilities and job description for the Service Technician position at PDHGroup?
Job Details
Description
Service Technician
WE ARE PDHGROUP
We are a values-driven company that strives to provide the best quality service and products for the construction industry. As a provider and installer of Division 8, Division 10, and Division 28 products, our business is built on honesty, integrity, and the ability to get the job completed on-time and with complete customer satisfaction. Our team brings over 425 years of combined experience and includes some of the most knowledgeable people in the industry.
JOB ROLE SUMMARY:
As a Commercial Overhead Door/ Operable Wall Technician at Component Systems, you will play a vital role in ensuring the proper installation, maintenance, and repair of overhead doors for our valued customers. You will work with a team of professionals committed to delivering excellence and ensuring the safety and functionality of commercial overhead doors.
DUTIES AND ESSENTIAL JOB FUNCTIONS:
- Install, maintain, and repair commercial overhead doors, operable walls, and related equipment.
- Diagnose and troubleshoot door/wall system issues and develop effective solutions.
- Perform routine maintenance and safety inspections.
- Provide exceptional customer service by addressing client inquiries and concerns.
- Maintain accurate records of service calls, parts used, and work performed.
- Always comply with safety regulations and company policies.
- Collaborate with the team to ensure efficient service delivery.
Qualifications
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Proven experience as a Commercial Overhead Door/ Operable Wall Technician or a related field.
- Strong mechanical and technical aptitude.
- Knowledge of various types of commercial overhead doors, operable walls, and associated equipment.
- Excellent problem-solving skills.
- Strong communication and customer service skills.
- Valid driver's license and a clean driving record.
- Ability to work independently and as part of a team.
- Physical fitness and the ability to lift heavy objects.
- Certification in overhead door installation and maintenance.
- Prior experience with welding and electrical work.
- Familiarity with industry-specific tools and equipment.
MINIMUM TOOL REQUIREMENTS
- Work Boots (with safety toe)
- 30’ Tape Measurer
- Phillips and Flathead Screwdrivers
- Two (2) pairs of Vise Grips (Locking Pliers)
- Side Cutters
- Hammer
- Utility Knife
- Metal File
- 3/8” Drive Ratchet
- 3/8” Drive Long Barrell Sockets (3/8”, 7/16”, ½”, 9/16”, ¾”)
- 3/8” Drive Long Barrel Sockets (10mm, 17mm, 18mm, T40 star, T30 star)
- Wrenches (3/8’, 7/16”, ½”, 9/16”, ¾”)
- Set of Allen Wrenches
WHAT WE OFFER
At PDHG you are not just an employee; you are an important member of our team. Below are some of the excellent benefits we offer:
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- Competitive Wages
- Medical, prescription & dental benefits, life insurance
- 401(k) retirement program
- Paid time off
- Paid holidays