What are the responsibilities and job description for the Dispatch Supervisor position at PDI Health?
Job Description
Job Description
PDI Health (Preventative Diagnostics) is a fast-growing portable company expanding throughout the USA, with offices currently in NY, NJ, DE, MD and so on, with more to come! Here we provide mobile services on-site to nursing homes, assisted living facilities and patient's homes with the goal of easing their current immobility.
Growing at a rapid pace, PDI Health (PD) is now looking for a Full-Time Dispatch Supervisor to join our HQ office in Brooklyn, NY. This person will drive customer satisfaction by fielding inquiries, addressing issues, and maintaining extensive product knowledge. Candidate must be energetic, friendly, well-spoken and detail oriented.
Hours : Monday – Friday, 1st Shift, In Office
Location : 12 Spencer Street, Brooklyn NY 11205
Pay : $54,080 - $62, 400 Salary
Benefits :
Nationwide Employee Perks
Health, Dental, Vision Insurance (32 Hours)
Holidays and PTO (32 Hours)
Matching 401K Plan (32 Hours)
Paid Training
Opportunity for growth within the company
And more...
Responsibilities :
Provide customer care and support to our long-term care facilities and home bound patients
Process work orders, messages, and information to or from technicians on the field
Assist and Monitor personnel and / or locations on a constant basis.
Coordinate service and schedules.
Requirements :
Strong data entry / communication / phone handling skills (MUST)
Mid and / or expert level knowledge of medical terms (mobile radiology) (STRONGLY PREFERRED)
Dispatch Experience (MUST)
Managerial / Supervisory experience (MUST)
Strong knowledge of Microsoft Office
Ability to multitask and work under pressure
Honest, flexible, team player and hard working
Strong problem-solving abilities
Bilingual Spanish or Russian a plus!
COVID VAX : Contingent on State & Federal Mandates
Contact for interview - Isis.Bradshaw@pdihealth.com or 718.218.5209
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Salary : $54,080 - $62,400
