About PDQ
PDQ, founded in Salt Lake City, UT, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates, a top-tier global PE fund. SimpleMDM and SmartDeploy are powered by PDQ .
PDQ"s Mission : We make device management simple, secure and pretty damn quick.
PDQ"s Core Values : Honesty, Ownership, Collaboration and Improvement
Job Description :
- Before you apply, please note this is a hybrid role open to candidates in the Salt Lake City, UT area within commuting distance of our South Salt Lake City headquarters.
As the first dedicated Site Reliability Engineer at PDQ, you will build and shape the foundation reliability, availability, performance and scalability of PDQ"s systems and services, emphasizing automation, proactive system management and efficient operations.
What you"ll be doing :
Creating and managing service level objectives (SLOs)Collaborating across on SLO-Driven OKRsInstalling and maintaining reliable alerting and observability dashboardsEnsuring new & existing features have monitoring and alertingMonitoring application performanceIncident management and responseReporting on stability and performanceAssisting with load testing and synthetic testingKnowledge sharing and advocating for performance and reliabilty work across the engineering orgWe"re looking for people who have :
5 years experience in DevOps, SRE or related rolesProven leadership in adopting and scaling SRE principles across organizationsExperience working with large-scale systemsExpertise with :Cloud services, Google Cloud Platform specifically
PromQL or equivalent toolMonitoring and observability (Bonus : Prometheus, Grafana, and GroundCover knowledge )Proven ability to plan and implement strategies for scaling infrastructure to meet future demandsStrong advocacy for SRE principles, such as reducing toil, building reliable systems, and incorporating observability early in the development lifecycleStrong sense of responsibility for system uptime and reliabilityWho you are :
Ownership : You take responsibility for projects, drive results, and deliver on commitmentsHonesty : You demonstrate integrity, transparency, and ethical behavior in all interactionsCollaboration : You work effectively with cross-functional teams and foster a culture of teamworkImprovement : You continuously seek opportunities for growth, innovation, and personal developmentWilling to take full ownership of launching and driving all SRE-related initiatives, ensuring our systems are scalable, reliable, and efficient as we growTools we use :
Prometheus & GrafanaGroundCoverSentryKubernetesGoogle Cloud Pub / SubGithub ActionsCloudflareInfrastructure as Code : TerraformSlackPDQ Perks & Benefits :
PDQ offers all of the great perks and benefits you"d expect from working at a very cool tech company, and even some you might not expect, including :
4-Day Work WeekManagers who champion professional development100% Premium Coverage for medical, dental and vision for you and your dependents100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D InsuranceCompany Match of the first 6% of your employee deferralsFlexible Paid Time Off Policy that treats you like the adult that you areHealth Savings Account (HSA) and wellness incentivesQuarterly Company Values Award (team member nominated)PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.
The majority of PDQ"s full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.
Currently, candidates who are eligible for fully remote positions can live in any of the following US states : AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.PI260904784
