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Dental Assistant / Patient Care Coordinator- Signing Bonus

PDS Management Services, LLC
Albany, NY Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Job Description

Job Description

ABOUT PEDIATRIC DENTISTRY OF ALBANY

We are a growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs.

Pediatric Dentistry of Albany, in Albany, NY is looking to hire a full-time Dental Assistant / Patient Care Coordinator.

This position earns $20.00 - $25.00 / hour , depending on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, Sign-On and Referral Bonuses, and more.

Qualifications :

  • High school diploma or equivalent
  • One year of experience in a dental office or related healthcare setting (strongly preferred)
  • Ability to work effectively with others and maintain a calm and professional demeanor
  • Strong organizational and communication skills
  • Knowledge of patient management and office systems (Practice Management Charting, Scheduling, etc.)

Dental Assistant Responsibilities

  • Assist providers and ensure the patient is always attended to in the treatment room
  • Greet patients in the waiting area and escort them to the operatory
  • Assist the dentist with the administration of treatment at the chair side
  • Promote good dental health practices by providing instruction on oral hygiene (flossing, brushing)
  • Maintain a sterile and neat working environment, following current infection control procedures
  • Review and update patient health history, make chart entries, and ensure the completion of necessary forms
  • Familiarize patients with the details of their dental visit and provide emotional support as needed
  • Assist the Dental Hygienist with X-rays, patient prep, and treatment room setup / cleaning
  • Stock operatory and maintain inventory of clinical supplies
  • Set up trays and instruments based on the daily schedule
  • Assist with front office duties when required
  • Maintain patient confidentiality in line with company policies
  • Conduct preventative maintenance on dental equipment
  • Patient Care Coordinator Responsibilities

  • Greet patients warmly upon arrival, ensuring a positive first impression
  • Compile and scan patient documentation, noting any exceptions
  • Update patient demographic, insurance, and health history records with attention to detail
  • Inform clinical staff of patient arrival and reason for the appointment
  • Discuss financial responsibility and assist with payment arrangements as necessary
  • Manage the patient workflow efficiently from check-in to departure
  • Schedule patient appointments based on provider availability and treatment length
  • Verify insurance coverage for same-day patients
  • Confirm appointments and ensure continuity of care for existing patients
  • Provide excellent customer service and maintain a friendly and professional demeanor over the phone
  • Monday and Tuesday 8 : 30 a.m. to 4 p.m., Wednesday and Thursday 8 : 30 a.m. to 5 : 30 p.m. and Friday 7 : 30 a.m. to 2 : 30 p.m.

    Job Type : Full-time

    Pay : $20.00 - $25.00 per hour

    Expected hours : 30 - 40 per week

    Benefits :
  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Schedule :

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends as needed
  • Experience :

  • Dental office : 1 year (Preferred)
  • Dental Assistant : 1 year (Required)
  • Language :

  • Spanish (Required)
  • License / Certification :

  • X-Ray Certification (Preferred)
  • Ability to Commute :

  • Albany, NY 12203 (Required)
  • Work Location : In person

    Salary : $20 - $25

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