What are the responsibilities and job description for the Assistant Service Manager/Plumbing position at PDS Plumbing & Air?
Job Overview
We are seeking a dedicated and experienced Assistant Service Manager to help lead our plumbing service department. The ideal candidate will possess a some background in plumbing repair and service management, ensuring high-quality service delivery while fostering a positive team environment. This role requires excellent leadership skills, a customer-focused mindset, and the ability to manage multiple tasks efficiently.
Responsibilities
- Help oversee daily operations of the service department, ensuring efficient workflow and high-quality service.
- Manage and train service staff, providing guidance on best practices in plumbing maintenance and repair.
- Ensure compliance with safety standards and regulations within the shop and job sites.
- Handle customer inquiries and concerns, providing exceptional service to enhance customer satisfaction.
- Monitor inventory levels of parts and supplies, placing orders as necessary to maintain operational efficiency.
- Implement effective scheduling for service appointments to optimize technician productivity.
- Maintain accurate records of services performed, customer interactions, and inventory usage.
- Collaborate with technicians on complex repairs.
Requirements
- Proven experience in plumbing industry.
- Strong technical knowledge of plumbing service and repair process
- Excellent leadership skills with the ability to motivate and develop a team of technicians.
- Strong communication skills to effectively interact with customers and staff.
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- A valid driver's license is required.
- Experience with ServiceTitan
Join our team as a an Assistant Service Manager where you can make an impact by leading our skilled technicians in delivering top-notch plumbing services.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Murrieta, CA 92562 (Required)
Ability to Relocate:
- Murrieta, CA 92562: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $90,000
