Demo

Property Manager - LIHTC

Peabody Companies
Lynn, MA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 3/3/2025
Description

The Property Manager is the on-site authority that conducts all aspects of daily operations, including, but not limited to, administration, financial management, record keeping, collections, marketing/leasing, program compliance, maintenance and repair, capital improvements and resident services.

The Property Manager implements PPI policies and procedures providing mentoring and guidance to on-site staff and ensures that the property is being operated in accordance with the owner’s goals and objectives, consistent with PPI’s standards of business practice.

RESPONSIBILITES:

  • Maintain full and complete knowledge and understanding of the terms of the respective occupancy agreement and rules and regulations in effect as well as all regulatory program requirements and applicable law.
  • Assume on-site accountability for all property operations, including: client relations, administration, financial management, maintenance and repair and capital projects, in accordance with established PPI policies and procedures.
  • Supervise and mentor administrative and maintenance staff, set performance goals and benchmarks and monitor achievement. Assume responsibility as appropriate to work with the VP/Senior Manager and Human Resources to fill staff vacancies, participating fully in the process as required.
  • Ensure that every member of the on-site Management Team receives the appropriate training and mentoring to maximize performance effectiveness.
  • Ensure that vacant units are prepared for re-occupancy in a timely manner, and that they are turned over to the new resident in excellent condition, consistent with PPI’s standards of business practice.
  • Where applicable, complete or cause to be completed resident income certifications and re-certifications to ensure initial and ongoing program eligibility.
  • Operate the property with fiscal responsibility; using all reasonable cost saving measures to stabilize expenses. Effectively schedule staff duties to minimize overtime.
  • Use all reasonable means to ensure that rent is received on time in accordance with the payment terms contained within the applicable occupancy agreement. Seek remedy for delinquencies through the court system as required.
  • Establish a cooperative working environment with the accounting and bookkeeping staff and maintain open communication in matters relating to income and expenditures. Perform all duties relating to cash receipts, invoice processing and record management accurately and in a manner consistent with PPI’s policy and standards of business practice.
  • Closely monitor monthly operating statements and provide supporting documentation to the VP/Senior Manager for all negative variances and for any substantial positive variances that could ultimately have a negative financial impact on the property.
  • Under the direction of the VP/Senior Manager, prepare the annual operating and capital budgets, accurately, completely and in a timely manner to submit for approval through PPI corporate channels prior to submitting to the client for approval, in accordance with established PPI policy and schedules.
  • Ensure that the property has an updated Capital Needs Assessment (CNA), and that reserves are funded in accordance with its recommendations.
  • Perform physical inspections of common areas daily. Ensure that work orders are written and appropriately assigned for any necessary repairs or to correct noted deficiencies. Follow up and monitor completion.
  • Conduct annual preventive maintenance unit inspections in accordance with policy and track the completion of resulting work orders.
  • Responsible for the successful marketing and leasing of available units to qualified applicants. Where applicable, conduct tenant selection and maintain an adequate waiting list for affordable units, based on program requirements.
  • Remember that the primary focus of on-site staff is to provide a high-quality living environment for the residents. Create and publish a monthly newsletter, conduct monthly resident meetings and establish an open line of communication with the residents to measure the effectiveness of services being provided.
  • Maintain a professional decorum at all times and ensure that a positive example of competence, integrity and leadership is set for all staff to follow.

Position Requirements

Requires High School Diploma or GED with a minimum of 5 years related property management and supervisory experience. Also, extensive knowledge of Real Page Onesite including proficiency with Microsoft Word, PowerPoint, and Excel. Prior LIHTC experience required.

About the Organization With a growing workforce of more than 600 team members, The Peabody Companies manages more than 14,650 units of residential housing. We offer property management, leasing, marketing, facility maintenance, accounting and finance, compliance, quality assurance, as well as sales and brokerage services. Our portfolio includes conventional and multi-family housing (single high-rise to scattered sites), senior communities, veteran's housing and supportive housing services. We are a management company that truly does it all, and we continue to grow.

OUR VISION: We put the HOME in housing.

OUR MISSION: To deliver exemplary service through:

  • FISCAL responsibility to our clients;
  • INTEGRITY in all aspects of our business practices;
  • STABILITY for 45 years of meeting our client's business needs;
  • HUMILITY in relationships with clients, residents and employees and a commitment to always listen.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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