What are the responsibilities and job description for the Laundry Attendant position at Peabody Hotels & Resorts?
Description
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests' needs,
- Always maintain positive guest relations.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Use cleaning chemicals according to OSHA regulations and hotel requirements.
- Adhere to all Health Department, sanitation, and safety regulations.
- Set up and organize workstation with designated supplies and equipment; replenish as needed throughout the shift.
- Sort all stained / damaged items and determine status for rewash or discard; maintain continuous inventory of discarded items.
- Remove all debris on floors after each sorting.
- Transport cart to proper work area for finishing.
- Operate the ironing and folding machines. Check the cleanliness and condition of articles while processing through the machines; separate damaged / stained articles.
- Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified areas for distribution.
- Issue clean table linens and service towels / rags to Food and Beverage personnel.
- Report faulty equipment, damaged linens, shortages, maintenance needs, safety hazards and problems to supervisor.
- Remove lint and debris from dryer filters and change filters.
- Transport trash containers to dumpster; empty and clean accordingly. Adhere to recycling procedures.
- Breakdown and clean work areas / equipment.
- Re-stock linen carts for Horsepersons.
- Fold bedspreads, blankets, bed pads, shower curtains and bathrobes.
Requirements
Essential :
Desirable :
PHYSICAL ABILITIES
Essential :
