What are the responsibilities and job description for the Guest Representative/Concierge position at PEABODY MANAGEMENT INC?
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Energize the five values, the five hospitality behaviors and steps. Courteously and efficiently provides information for guest/visitor inquiries and coordinates all guest requests for special arrangements or services.