What are the responsibilities and job description for the Counter Person position at Peace Pie Company?
About us
Peace Pie Company is an artisanal pie shop located in Marquette, Michigan. Founded in 2015 by Lorri Smith, Peace Pie Company began as a small operation at the Downtown Marquette Farmers Market. After years of dedication, perfecting the craft of pie baking, and continuous support from the community, she partnered with Patty Barton to open Peace Pie Company's brick & mortar in March of 2024. We are committed to offering handmade pies and baked goods made with quality ingredients and crafted with creativity.
Our Mission is to Bake the World a Better Place by providing our community an authentic pie shop experience in Peaceful, Loving and Joyful space.
Our Vision is to Create Ripples of Peace and Love throughout the world for generations to come.
Our Top Values are: Happiness, Community, Service, Fairness, Creativity
Objective
The purpose of the front of house counter role is to be the face of Peace Pie Company when guests come through the door. This means providing outstanding customer service for everyone (including co-workers), while maintaining a clean, organized and efficient storefront.
Responsibilities
- Provide a positive, friendly & welcoming guest experience
- Process payments using the POS system
- Assist customers in selecting baked goods and educating on ingredients
- Plating or packaging slices & whole pies, cookies and hot foods
- Preparing beverages including- hot coffee, cold brew, cold foams for coffees, tea & specialty drinks (Barista lite-we don’t have an espresso machine)
- Dishwashing as needed (We know, we know…)
- Maintain a clean and organized display case, seating area & restrooms (If there’s time to lean, there’s time to clean [wink, wink] )
- Communication with back of house staff & management for front end needs & feedback (This is SUPER important!)
- Assisting coworkers as needed to accomplish daily goals
Embrace Peace Pie Company’s values of Happiness, Community, Service, Fairness, Creativity as we strive to fulfill our Mission of Baking The World A Better Place
Requirements
- Must be able to stand/move around quickly for entirety of shift
- Must be able to follow standard operating procedures
- Must have strong attention to detail and the ability to work in a fast-paced environment
- Must have a passion for food, hospitality and community
- Must be able to use POS system and handle cash (training provided)
- Must have good time management and critical thinking skills
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid training
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Marquette, MI 49855 (Required)
Ability to Relocate:
- Marquette, MI 49855: Relocate before starting work (Required)
Work Location: In person
Salary : $12