What are the responsibilities and job description for the Patient Access Representative - Physical Therapy position at PeaceHealth?
Description
Job Description
PeaceHealth is seeking a Patient Access Representative - Physical Therapy for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $21.90 – $32.50. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
DETAILS OF THE POSITION:
See how PeaceHealth is committed to
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
For a full description of the position, or for questions, please email Jen Worthington at
Job Description
PeaceHealth is seeking a Patient Access Representative - Physical Therapy for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $21.90 – $32.50. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
DETAILS OF THE POSITION:
- Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
- Collects patient balances, co-payment, co-insurance, or other payment types.
- Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
- Responds to customer’s inquiries.
- Assists with departmental coverage as needed.
- Manages daily appointment schedules which may include reminder calls and calling all referrals.
- May transport patients utilizing escort or wheeled transport equipment.
- Performs other duties as assigned.
- High School Diploma Preferred or equivalent.
- Minimum of 1 year Required: Medical office or related customer service experience and
- Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
- Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
- Knowledge of insurance process and regulations. (Preferred)
- Must be able to manage conflict effectively and professionally. (Required)
- Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
- Good customer service skills and good interpersonal skills. (Required)
- One year of medical office or related customer service experience preferred.
- Strong background in customer service may be considered in lieu of medical office or related experience.
See how PeaceHealth is committed to
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
For a full description of the position, or for questions, please email Jen Worthington at
Salary : $22 - $33
