Patient Navigator - Care Management

Description

Job Description

• Hybrid (In Office/Remote) ***
  
  

PeaceHealth is seeking a Patient Navigator for a Full Time, 1.00 FTE, Day position.

The salary range for this job opening at PeaceHealth is $24.30 – $36.42.

The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

Responsible to improve access to healthcare and social services for patients who are seeking recurrent medical care for management of chronic/acute illness. The goal is to partner with patients in finding stable, consistent and coordinated healthcare support. In collaboration with the Care Management team which may include a social worker, LPN/RN, Behavioral Health team and Primary Care Provider, the Patient Navigator coordinates the patient's care throughout PeaceHealth Medical Group.

Details of the Position

• Assists patients and families in understanding the available resources, Coordinates patient transportation and accompaniment as needed to scheduled appointments. Reduces cultural and socio-economic barriers between patients and health providers.
• Acts as a point of contact for patients and families including coaching patients in how to effectively use a medical home and self-management of their chronic health conditions; monitors and follows-up on service plans with clients; ensures patients receive a treatment plan that is understandable and feasible.
• Assists with development of patient education programs and tools. Reinforce patient education and direct patients and families to available resources and supportive services.
• Follow patients through the continuum of care in collaboration with key stakeholders in the treatment plans. Assures patients receive appropriate and timely services by making referrals and motivating/teaching patients to seek care.
• Coordinates patient’s care with other medical personnel. Follows patients through the continuum of care in collaboration with key stakeholders in the treatment plan including Social Work, Behavioral Health, PCP and Nursing staff.
• Conducts outreach and collaboration with community social service agencies and health providers in order to improve patient access.
• Coordinates weekly care conferences with the primary care multi-disciplinary team, helping to ensure concise patient summaries are in plan and that the follow up plan has been identified.
• Screens patients’ eligibility for primary care, including private providers and safety net providers; and or public or private healthcare coverage
• Performs other duties as assigned.
  
  

What You Bring

• Accredited Secondary Education Program: Two years relevant post-secondary education or training. (Preferred)
• Minimum of 2 years' experience working in human services or healthcare setting. (Preferred)
• Experience working with healthcare systems and multi-cultural communities. (Preferred)
• Community Healthcare experience and/or program development experience. (Preferred)
• Bilingual/bicultural. (Preferred)
• Certification from accrediting body including or related to patient navigation or advocacy. ( Required within 2 years)
• Basic Life Support (Required upon Hire)
• Driver's License Personal vehicle and safe driving record. (Required upon Hire)
  
  

Skills

• Proficient computer skills including MS Office applications and use of electronic medical record. (Required)
• Insight into the roles and responsibilities of the interdisciplinary team members. (Required)
• Effective communication skills, both verbal and written. (Required)
• Ability to motivate others. (Required)
• Ability to work with people from diverse backgrounds and experiences. (Required)
• Ability to openly address and acknowledge issues of substance use and mental illness. (Required)
• Ability to understand and communicate the concepts of the interrelatedness of body, mind and spirit to health and wellness. (Required)
• Knowledge and involvement of community issues enhancing wellness and health by participating with appropriate agencies to facilitate change. (Required)
  
  

Department / Location Specific Notes

PHMG Ambulatory Care Management:

• Ability to work in an independent and remote environment as position may be a hybrid of onsite and remote work.
• Ability to work from home in a secure environment free of distractions with appropriate high-speed connectivity.
• Valid drivers’ license. Responsibilities may include home visits as needed and/or travel to and from clinic sites at multiple locations. Home & Community Oregon.
• Driver’s license is required.
  
  

Working Conditions

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.
• Predominantly operates in an office environment.
• Some time spent on site in medical/hospital setting.
• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  
  

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.