What are the responsibilities and job description for the Sales and Events Coordinator - Flex hours position at Peachtree Group Hospitality Management?
The Sales & Convention Services Coordinator is a dynamic role supporting both sales and event management in ensuring seamless execution of group bookings, meetings, and events. This fast-paced position requires exceptional organizational skills, attention to detail, and the ability to thrive in a collaborative environment. As a primary internal liaison, this role is integral to delivering 100% guest satisfaction and offers significant growth potential into management.
Key Responsibilities:
- Serve as a primary point of contact within the sales department, relaying group and event details to the hotel operations team to maintain a cohesive approach to group services for flawless execution.
- Assist in administrative duties, including contracts, proposals, banquet event orders, and reports, ensuring accuracy and timeliness.
- Input rooming lists.
- Support pre-event planning, on-site coordination, and post-event follow-up to ensure client satisfaction.
- Collaborate with the Director of Sales and Sales Manager to achieve departmental goals and targets.
- Handle client inquiries and requests with a focus on delivering exceptional service. Utilize the sales CRM, Envision, to track leads, manage bookings, and analyze sales data.
- Assist with billing and invoicing processes related to events and group bookings.
- Continuously seek opportunities to enhance guest satisfaction and improve departmental efficiency.
Qualifications:
- At least 1-2 years of experience in sales, events, or a related field, preferably in hospitality.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Proficient in Microsoft Office Suite
- Experience with event management software; experience with Envision is a plus.
- Experience with hotel PMS systems, particularly Opera, is a plus.
Traits:
- Adaptability to a fast-paced work environment.
- A proactive and solution-oriented mindset.
- Strong interpersonal skills with the ability to build positive relationships with clients and colleagues.
Core Competencies:
- Customer Focus
- Planning and Organizing
- Interpersonal Savvy
- Detail Orientation
- Composure
- Problem-Solving
- Teamwork and Collaboration
- Adaptability
- Time Management
- Drive for Results
Work Environment:
- High-paced, collaborative, and dynamic environment.
- Potential for growth into leadership roles within the sales or event management fields.
At Hyatt Centric Downtown Portland, we pride ourselves on creating memorable experiences for our guests and fostering a positive work culture for our team. If you are passionate about hospitality and thrive in a detail-oriented, fast-moving environment, we encourage you to apply!
