What are the responsibilities and job description for the Head of Security position at Peachtree Hills Place?
General Summary: Peachtree Hills Place, a premier retirement community, is seeking an experienced and dedicated Security Manager. The Security Manager will be responsible for overseeing the safety and security of our members, staff, and property. This role involves developing and implementing security policies, managing a team of security personnel and security K-9’s, and ensuring a safe environment through proactive risk management and response to emergencies.
Essential Job Duties
Security Operations Management:
Education and Experience:
Physical Requirements:
Essential Job Duties
Security Operations Management:
- Develop, implement, and maintain security policies, protocols, and procedures.
- Oversee daily operations of the security department, ensuring effective and efficient coverage.
- Coordinate security staff schedules, ensuring adequate coverage at all times.
- Conduct regular security assessments and audits to identify potential risks and vulnerabilities.
- Ensure safety and wellbeing of security canines.
- Recruit, train, and supervise security staff, fostering a culture of vigilance and responsiveness.
- Conduct regular training sessions on safety protocols, emergency response, and conflict resolution.
- Evaluate staff performance and provide feedback, coaching, and development opportunities.
- Responsible for training shift leads and ensuring proper documentations.
- Responsible for documenting daily reports
- Upkeep of training calendar and security inspections schedule
- Ensure on time security personnel certification renewals
- Develop and implement emergency response plans for various scenarios including fire, medical emergencies, and security threats.
- Respond promptly to incidents and emergencies, coordinating with local law enforcement and emergency services as needed.
- Maintain accurate records of incidents, actions taken, and outcomes for review and analysis.
- Build strong relationships with Members and staff, promoting a sense of security and community.
- Conduct safety awareness programs and meetings for Members and staff.
- Address security concerns raised by Members and staff, providing prompt and effective solutions.
- Oversee the troubleshooting maintenance and operation of security systems including surveillance cameras, alarm systems, access control systems and radio frequency transmitter.
- Evaluate and recommend new security technologies and equipment to enhance safety measures.
- Regulatory Compliance and Reporting
- Ensure compliance with all relevant local, state, and federal regulations regarding security and safety.
- Prepare and submit regular reports on security operations and incidents to the Facilities Director
Education and Experience:
- Bachelor’s degree in criminal justice, security management, or a related field preferred.
- Prefer a minimum of 5 years of experience in security management, preferably in a residential or community setting.
- Experience in managing a large team of security personnel.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to remain calm and make quick decisions in emergencies.
- Proficiency in using security technology and systems.
- Strong analytical and problem-solving abilities.
- Knowledge of relevant laws and regulations.
- Certification in security management (e.g., CPP, PSP) is a plus.
- First Aid and CPR certification preferred.
- Current AEMT/Paramedic Certification is preferred.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift up to 75 pounds.
- Regular use of surveillance equipment and computer systems.
- The role involves both indoor and outdoor work, with exposure to varying weather conditions.
- Must be available to work flexible hours, including nights, weekends, and holidays as needed.
- Occasional exposure to high-stress situations requiring rapid decision-making.
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