What are the responsibilities and job description for the Front Desk Agent position at Peachtree Hospitality Management?
Welcome to Bellasera Hotel , where luxury meets local charm in the heart of Paso Robles. As the newest addition to the Hilton Tapestry Collection , we are redefining boutique hospitality with a warm, personalized guest experience. Our hotel is more than just a place to stay-it's a destination where travelers and locals alike can indulge in the beauty of wine country, experience exceptional service, and create lasting memories.
We are seeking a passionate and dedicated professional to join our Front Desk Team in shaping the first impressions of our guests. If you thrive in a dynamic, guest-focused environment and are excited to be part of an opening team, we'd love to hear from you!
Key Responsibilities :
- Greeting and assisting guests with check-ins, check-outs, and reservations in a warm and efficient manner.
- Secure payments, verify billing details, and process adjustments as needed.
- Handle guest inquiries, requests, and concerns promptly and professionally.
- Provide accurate information about hotel services, amenities, and local attractions.
- Maintain high-quality service standards to enhance guest satisfaction.
- Anticipate guest needs and implement creative solutions to exceed expectations.
- Uphold brand standards and company policies while ensuring a welcoming and well-organized front desk environment.
Qualifications :
Pay and Benefits :
Pay Rate : $17.50 / hour
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
If you thrive in a dynamic, guest-focused environment and are excited to be part of an opening team, we'd love to hear from you!
Salary : $18
