What are the responsibilities and job description for the Director of Operations position at Peachtree Restaurant Partners?
Job Description
Job Description
Position Summary :
As the Director of Operations at IHOP, you'll be the driving force behind the success of our restaurants. You'll oversee and lead multiple locations, ensuring operational excellence, exceptional guest experiences, and team development. Your strategic vision and leadership will guide our restaurants to achieve their full potential, delivering outstanding results and upholding our brand's reputation for excellence.
This role combines office and remote work, typically involving 1-3 days per week in the office for in-person meetings and collaboration, with flexibility for remote work on other days.
Responsibilities :
Lead and oversee the operations of multiple IHOP restaurants to ensure efficiency, profitability, and guest satisfaction.
Develop and implement strategic plans to achieve business objectives and drive revenue growth.
Provide leadership, direction, and support to restaurant managers and their teams, fostering a culture of excellence, teamwork, and continuous improvement.
Monitor and analyze key performance metrics, identifying opportunities for improvement and implementing effective solutions.
Ensure compliance with company policies, procedures, and standards, as well as all relevant health, safety, and regulatory requirements.
Manage budgets, control costs, and optimize resources to maximize profitability.
Foster positive relationships with vendors, suppliers, and other external partners.
Stay informed about industry trends, market conditions, and competitor activities, and adapt strategies accordingly.
Qualifications :
Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).
Minimum of 5 years of experience in multi-unit restaurant management, with a proven track record of success.
Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
Excellent organizational and strategic planning abilities.
Solid understanding of financial management principles and budgeting.
Demonstrated problem-solving skills and decision-making ability.
Ability to thrive in a fast-paced, dynamic environment.
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