What are the responsibilities and job description for the HVAC Service Field Supervisor position at Peaden Air Conditioning, Plumbing & Electrical?
Job Description
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Panama City. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about your team and demand that your technicians and only their technicians that work in their home. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will assist the Service Manager in leading an ideal service department with the best in the business working with you.
Key Sub Tasks
Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Peaden is a drug-free workplace.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Panama City. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about your team and demand that your technicians and only their technicians that work in their home. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will assist the Service Manager in leading an ideal service department with the best in the business working with you.
Key Sub Tasks
- Recruit, hire, train and improve the field technicians.
- Work with the dispatch department to make sure the right technician goes to the right job.
- Bring more energy than you take, because you will set the tone every day for the entire department.
- Inspire technicians to hit their goals.
- Train, develop and hold your team accountable to exceptional performance standards.
- Leadership/Supervisory experience
- HVAC Experience, preferably 5 Years
- Able to inspire both personal and professional growth in team members.
- Comfortable conducting training sessions and engaging groups.
- Ability to provide unparalleled customer satisfaction.
- Ability to drive team performance to achieve all business goals and objectives.
- Detail oriented, organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
- Exceptional work ethic
- Proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).
- Medical/ Dental/Vision
- Company paid long term disability
- 401K with company match
- Paid Time Off and Paid Holidays
- A family. This is last on the list because it's most important. We care about our team and expect you to bring the same caring attitude when you join. We do a lot more than just work together. You'll come to love our company and you'll build life-long friendships with Peaden.
Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Peaden is a drug-free workplace.
