What are the responsibilities and job description for the Call Center Assistant position at PEAK BUSINESS INC?
Are you a great conversationalist who loves helping people? Do you thrive in a fast-paced, customer-focused environment? If so, we have the perfect role for you!
We’re looking for friendly, confident, and customer-focused individuals to join our Inbound Call Center Team in Houston. Whether you’re seeking a full-time career or part-time flexibility, this is your opportunity to work with a variety of clients, assist customers with their needs, and be part of a supportive, energetic team.
What You’ll Be Doing:
- Engaging with Customers – Answer inbound calls with professionalism, warmth, and enthusiasm.
- Providing Exceptional Support – Assist callers with inquiries, problem-solving, and finding the right solutions.
- Building Relationships – Connect with a diverse range of customers and clients, ensuring they feel valued and heard.
- Handling Multiple Tasks – Navigate call scripts, customer accounts, and internal systems with efficiency and accuracy.
- Maintaining a Positive Attitude – Keep conversations upbeat and professional, creating a great experience for every caller.
- Collaborating with the Team – Work closely with colleagues and supervisors to ensure smooth operations and high-quality service.
What We’re Looking For:
- Excellent Communication Skills – You love talking to people and can do it with clarity, patience, and professionalism.
- A Customer-First Mindset – You genuinely enjoy helping others and providing great service.
- Ability to Multitask – You’re comfortable navigating multiple systems and handling different tasks while on a call.
- A Positive, Team-Oriented Attitude – You bring energy, enthusiasm, and a willingness to learn.
- Previous Customer Service Experience – A background in a call center, retail, or hospitality is a plus, but not required. We provide full training!
- Availability & Flexibility – Willingness to work full-time or part-time shifts, including evenings and weekends, if needed.
What’s in It for You?
- Competitive Pay – Earn a steady income with opportunities for bonuses and incentives.
- Flexible Scheduling – Full-time and part-time options to fit your lifestyle.
- Comprehensive Training – Get all the tools and support you need to succeed.
- Career Growth – Opportunities to advance within the company.
- Supportive Work Environment – Join a team that values your contributions and celebrates success.
If you’re ready to use your people skills in a rewarding role, we’d love to hear from you! Apply today and take the first step toward an exciting new career.
Job Types: Full-time, Part-time, Temporary
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- On-the-job training
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $23