What are the responsibilities and job description for the Dental Office Manager position at Peak Dental Services?
Description
Join Our Growing Team as a Dental Office Manager!
Are you a dynamic, results-driven leader with a passion for helping others and creating a positive environment? We’re seeking a Dental Office Manager who thrives in a collaborative, patient-centric team setting and has a proven ability to exceed expectations. If you’re a skilled communicator with a strong desire to elevate patient and staff experiences, we want you to be a part of our team!
As our Dental Office Manager, you’ll play a key role in ensuring the smooth operation of our office, overseeing daily activities, managing patient and employee relations, driving marketing efforts, and supporting our Regional Manager in achieving exceptional results. This is a fantastic opportunity to grow with a thriving, dentist-led, and team-oriented family practice.
Why You’ll Love Working With Us:
- A Culture of Collaboration: We are a team-centric practice where feedback is valued, and everyone’s contribution matters.
- Patient and Team First: Our core value is to prioritize the experience of both our patients and our staff. You’ll be at the heart of ensuring our practice remains a place where people are treated with care and respect.
- Growth Opportunities: We’re committed to your professional development. Whether you’re looking to grow your skills or take on new challenges, we offer robust opportunities to advance within our practice.
- Competitive Compensation: We offer a competitive hourly wage, a comprehensive benefits package, and a bonus plan to reward your hard work and dedication.
Your Role:
As the Dental Office Manager, you will be a key player in our success. Your primary responsibilities will include overseeing the daily operations of the office, managing patient relations, and supporting staff to create a seamless patient experience. You’ll also ensure the office runs smoothly by handling tasks like insurance claims, scheduling, and compliance with dental regulations.
Specific Duties:
- Oversee the day-to-day operations of the dental office, ensuring everything runs efficiently.
- Collaborate with staff to assign tasks and manage activities in accordance with office policies and regulations.
- Ensure compliance with OSHA, state, and federal regulations, and stay up-to-date on industry trends.
- Manage and optimize office computer systems to improve patient management and office efficiency.
- Act as a liaison between the practice and patients, handling patient complaints and explaining office policies as needed.
- Monitor and improve patient satisfaction through regular feedback surveys.
- Assist with insurance claims, scheduling, collections, and other administrative duties as required.
What We Offer:
- Competitive Hourly Pay with a generous bonus plan.
- Comprehensive Benefits including a PPO medical plan, in-house dental plan, vision, STD/LTD, company-paid life insurance, PTO, holiday pay, and a matching 401K.
- Work-Life Balance: Full-time, Monday-Friday hours.
- Professional Development: Opportunities for growth and career advancement.
Requirements
Ideal Candidate:
- You are a people-driven leader with a passion for delivering exceptional patient experiences.
- You have 2 years of dental front office leadership experience (preferred), with a working knowledge of insurance claims, scheduling, and dental office operations.
- You excel at communication and are adept at managing patient relationships and resolving issues with professionalism and care.
- You’re tech-savvy with experience in office management systems (Denticon is a plus) and proficient in word processing and records management.
- You’re a team player, always ready to step in where needed and support your colleagues.
Salary : $28 - $32
