What are the responsibilities and job description for the Dental Patient Coordinator position at Peak Dental Services?
Description
Premier Dental Center in New Braunfels, TX, is looking for an experienced Dental Patient Coordinator who is eager for growth and passionate about delivering exceptional customer service. We are a state-of-the-art family practice that invests in our team by providing training, support, and professional development opportunities.
Why Join Us?
- Full-time position (Monday-Friday)
- Competitive pay with bonus opportunities
- Full benefits package
- Supportive and growth-oriented work environment
What We’re Looking For:
Our ideal candidate is an outgoing, detail-oriented professional with a positive attitude and at least one year of dental front office experience. This role requires someone comfortable with reviewing financing options and handling patient collections while ensuring a seamless patient experience.
Office Hours:
Monday – Thursday: 8 AM – 5 PM
Friday: 8 AM – 2 PM
Key Responsibilities:
- Provide a welcoming and positive patient experience, both in person and over the phone
- Answer calls and schedule appointments for new and existing patients
- Verify insurance eligibility and update patient records
- Collect co-pays and outstanding balances, posting payments to patient accounts
- Review financing and payment options with patients at the time of service
- Keep hygiene and dentist schedules efficiently booked
- Maintain a clean and organized front office and waiting area
- Make outbound calls to confirm appointments
- Assist with light office upkeep (laundry, trash, restocking supplies, etc.)
If you’re a motivated, customer-focused professional looking for a long-term career with growth potential, we’d love to hear from you! Apply today!
Requirements
- 2 years of dental front office experience
- Knowledge of insurance verification and patient collections
- Strong communication skills (written & verbal)
- Proficiency in Google Workspace
- Experience with dental practice management software (Denticon is a plus!)
- Professional appearance and demeanor
- Ability to work Monday-Friday
- Professional appearance and demeanor
- Ability to work Monday-Friday
Salary : $19 - $22