Assistant to Founder and Project Manager

Position: Project Manager & Assistant (Web Generalist)

Location: Remote (Work from home)

Reports to: Founder

Peak Digital is a feminist-led, purpose-driven team on a mission to modernize government websites and browser applications. We prioritize intuitive user experiences, accessibility, and innovative digital solutions. Our portfolio includes data-heavy web projects, user-centric designs, and everything in between. We value our team members immensely, fostering an environment where everyone can thrive.

We are seeking a proactive and emotionally intelligent Project Manager & Assistant (Web Generalist) to support our founder in managing client relationships, coordinating internal teams, and driving projects forward. In this long-term contract role, you will work 20–30 hours per week with the potential for full-time transition.

Meeting Coordination & Communication

• Attend and often lead client meetings alongside the founder, taking detailed notes and identifying action items.
• Draft and distribute agendas for both internal and client meetings, ensuring clarity on goals and next steps.
• Ensure stakeholders feel heard by facilitating open dialogue and summarizing points of agreement or concern.

Project & Task Management

• Create, assign, and manage tasks in Asana for developers, writers, designers, and data specialists.
• Monitor task progress, proactively following up on outstanding items and addressing any blockers.
• Track and update project timelines, milestones, and deliverables, ensuring deadlines are met.
• Prepare regular project status reports and share updates with the founder and key stakeholders.

Team Coordination & Support

• Serve as the central point of contact between the founder, internal teams, and external collaborators.
• Schedule and coordinate important meetings and project checkpoints, ensuring all participants are well-prepared.
• Collaborate with team members via Slack (and other communication tools) to streamline project flow and maintain high team morale.

Web Generalist Contributions

• Create or update sitemaps, user flows, and content inventories to support project needs.
• Provide input on web development best practices, considering security, accessibility (WCAG 2.2), and 508 compliance standards.
• Work closely with UX designers to ensure high-quality user experiences and consistent UI across various platforms.
• Assist with quality assurance (QA) and user acceptance testing (UAT) by reviewing designs, prototypes, or code, and flagging potential issues.

Client Relationship Management

• Communicate clearly with clients regarding project status, deliverables, and timelines, ensuring transparency.
• Gather client feedback, relay it to internal teams, and propose solutions that align with project objectives.
• Manage expectations by documenting and communicating scope changes, potential risks, or timeline adjustments.

Process & Documentation

• Develop and maintain project documentation, including process guidelines, risk registers, and decision logs.
• Contribute to continuous improvement of workflows by identifying bottlenecks and recommending enhancements.
• Maintain accurate records of client interactions, project assets, and version histories in centralized repositories (e.g., Box, Google Drive).

Self-Management & Personal Ownership

• Be self-motivated and capable of organizing your workload effectively without heavy supervision.
• Prioritize tasks based on urgency and impact, ensuring that critical deliverables remain on track.
• Act as a proactive problem-solver, escalating issues to the founder as soon as they arise.

Innovation & Strategic Input

• Keep up-to-date on industry trends, emerging web technologies, and UX best practices.
• Offer fresh ideas for improving government websites, data-heavy platforms, and user-facing applications.
• Advocate for inclusive, user-centered design principles throughout the project lifecycle.

• Proven ability to “read the room” and demonstrate strong emotional intelligence
• Excellent communication, note-taking, and organizational skills
• Basic knowledge of Drupal, Tailwind, React.js, Data Visualizations, Design Systems, and Figma
• Experience using Asana, Slack, Google Workspace (Drive, Docs, Sheets)
• Self-motivated with strong time management skills
• Bachelor’s degree in a related field
• Familiarity with data-heavy website architecture or browser applications
• Knowledge of WCAG 2.2 accessibility and 508 compliance
  

• Contract position with potential for full-time
• 20–30 hours per week, hourly rate negotiable
  

Please send your resume, cover letter, contractor rate, and portfolio to [admin@peak-digital.io] with “Project Manager & Assistant” in the subject line. We encourage applicants from diverse backgrounds and experiences to apply.