Event Rental Consultant- Hudson Valley (comparable to Catering Sales Manager or Banquet Manager)

About Us

PEAK Event Services is proud to be the premier event rental and tenting company in the Northeast! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit.

Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.

What You’ll Do

As an Event Rental Consultant, you'll be responsible for all sales activities from initiation through close, including answering calls in our call center, entering and updating orders in our computer system, troubleshooting inventory questions, and meeting with clients in our showroom. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values. It is especially important for the person functioning in this position to develop trust within the Sales and Operations Departments. Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service. You will be involved on a daily basis with fulfilling those commitments.

This position reports directly to the Inside Sales Manager. We have multiple opportunities across New England in our Boston, Woburn, and Stoughton locations.

The Day-to-Day:

• Hospitably answer phones to assist in creating customer orders
• Be the expert in assisting customers with event order design, any order changes and product questions
• Ability to multi-task and handle heavy call volumes
• Responsible for roughly $1-$1.5 million in revenue annually
• Proactively maintain and expand strategic accounts
• Consult with clients to determine event details and rental needs
• Identify and manage target client prospects
• Prepare all customer quotes and follow up within 48 hours
• Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
• Participate and share experiences in weekly sales meetings
• Conduct showroom appointments and assist with showroom visitors
• Master PEAK’s order entry software including delivery, return, labor pricing and billing
• Problem solve and troubleshoot rental inventory issues
• Educate customers about all rental items available cross selling all company products
• Send swatches to customers as requested
• Assist in covering weekend office schedule and installation schedules as needed
• Understand and respect the confidentiality of client and company information
• Establish yourself as a trustworthy member of the sales team
• Attend industry networking events and build relationships for the future business of the company

Requirements

What We’re Looking For

• 1-3 years of hospitality experience with a caterer, food service provider, event planner, venue, or hotel
• Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that’s required to be successful in this position. Our management style is a team approach to problem solving.
• Sales experience and hospitality degree is a plus
• Availability to work Monday through Friday (rotating weekends as needed)
• Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
• Positive attitude and professional demeanor

Skills To Develop In This Role

• Customer service, client relationship, and sales skills
• Solid understanding of PEAK’s products and price point
• Become a trusted advisor to clients where they are coming to you directly
• Continued development on cooking equipment/staging / pipe and drape /dance floor
• General understanding of how operations functions to avoid errors and last minute changes when possible
• Ability to follow and read a floor plan
• Understand the importance of consistent paperwork: order details and accuracy / asking appropriate questions for delivery locations

Why You’ll Like Working Here

• Our incredible compensation combo of Competitive Pay, Paid Time Off Paid Holidays
• Support for your personal life wellbeing with flex schedules time for you
• We like to celebrate we do it often!
• Encouragement for Volunteer Days giving back to our communities
• We foster and embrace an inclusive and diverse work culture

Our full suite of Benefits:

• Medical, Dental Vision Insurance
• Company-Paid Basic Life AD&D Insurance
• Short Term Disability Insurance
• Telehealth Wellness
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Travel Assistance
• 401K Retirement Plan Employer Matching

More About Us

We’re not just a rental events company – our PEAK Code drives the work we do, every day.

We’re partners in problem solving. We collaborate in order to push through challenges and succeed together.

We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.

We are advocates for our communities. From sponsoring events and organizations to volunteering ?and donating our time, we support our communities

and are committed to social responsibility.

We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”.

PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.