What are the responsibilities and job description for the Front Desk Agent / Medical Technician position at Peak Eyecare?
Front Desk Agent / Medical Technician Float needed
Our position is a great fit for someone who has a love of technology and is customer service driven. Our busy practice needs a motivated team player to help us give patients a 5-star experience every time they’re here in our upbeat and friendly office.
You’ll be handling a lot of the important work that goes on to set the doctor and patient up for success. As the first person to work with each patient during their appointment, you’ll be the one who calms their nerves, gets them in a great mood, and shows them that we are there to serve them in every way we can!
NO Experience Needed:
Prior healthcare or medical office experience can be beneficial, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! We believe that knowledge is power and we want ALL our team members to feel like Superheros!
Some of your duties
- Being the first point of contact with patients by answering phones and greeting patients warmly when they come to our office
- Spending 15 minutes with each patient before the doctor comes in, performing duties such as measuring visual function, Dry eye testing, and taking retinal photographs.
- Consistent cross-training for optimal career growth (offered and expected)
- Assisting with advanced dry eye procedures and educating patients on after-care instructions
If you want a career where you help the people in your community have better lives, this is the job for you.
If these sound like you, please apply!
- You have the ability to proficiently document and follow up on patient charts as well as identify concerns, active listening is a DEFINITE.
- You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible!
- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
- Your reputation for honesty and integrity is legendary; you’re known for doing what you say you’re going to do – no excuses!
- You see yourself as an integral part of your team’s success (because we will).
- You take pride and ownership in your work – whatever you do, you do it well.
- You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.
About Us
Peak Eyecare is an established, growing eyecare practice in Durango. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!
We offer (upon eligibility):
- Healthcare and In-house Vision Benefits
- 401K, profit share
- Paid holidays and PTO
- 4-day work weeks with rotating days off
- Upbeat, professional, and compassionate working environment
- Competitive wage starting at $17-$22 hourly with an additional bonus program
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $17 - $22
