What are the responsibilities and job description for the Front Desk Associate Fitness Coach position at Peak Fitness Solutions?
Benefits :
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Reports To : General Manager
Classification : Non-exempt
Summary :
The Front Desk Associate has overall responsibility for all activity and business operations at their assigned Snap Fitness location. Their primary focus is generating revenue through membership sales, problem solving, product sales, promotions and being the champion of quality service to the staff and guests. Additionally, the Front Desk Associate will do this while providing a clean, well-serviced facility for all to enjoy. The FDA will achieve these results through their ability to positively motivate the staff while providing a safe, fun place to work.
Position Responsibility :
Sale of personal training services
Providing group training sessions
Member services and retention.
Enhance public reputation through community involvement
In-club marketing and programming
On site problem solver to both staff and quest concerns
Champion of maintaining undisputed levels of superior customer service and staff recognition
Required Attributes :
A well-developed understanding and use of management skills such as training and development, coaching, goal setting, performance management, delegation and organization
Strong motivational, communication, team building and training skills
High levels of professionalism, honesty, integrity and work ethic
Maintain an excellent attendance record
Superior sense of customer service
Working knowledge of basic computer software including MS Word, Excel, and Outlook
Willingness to work flexible hours
Ability to conduct Large and Small Group training sessions
Possess strong time management skills
Ability to speak in a professional manner to small or large groups in and out of the club
Can promote club programs externally through public relations and reputation management programs
Can identify and execute on current health, fitness and market trends
Other :
Mandatory job training will be attended. Conference calls and live sales training will occur weekly.
Required Qualifications :
Personal Training Certification (NASM, NCCPT, ACE, NFPT, AFAA, NAFC or other as approved by corporate) and CPR / AED / First Aid certified (or able to obtain within 60 days of hire). Certifications must be maintained throughout employment as a condition of employment.
Preferred Qualifications :
Bachelor’s degree (prefer in Business Administration or fitness related field).
Competencies : Self-Directed
Team Building skills
Strong attention to detail
Strong interpersonal skills
Strong time Management skills
Strong organizational skills
