What are the responsibilities and job description for the Express Tech Lead position at Peak Kia - Littleton?
We are seeking a motivated leader to oversee our dynamic Express Department. In this role, you will manage the entire process from start to finish, ensuring that all Multi-Point Inspections are thorough and detailed. Your responsibilities will include supervising the express team, ensuring all work is completed accurately and efficiently, and maintaining high standards of service quality. If you have a keen eye for detail and a passion for leadership, we’d love to have you guide our fast-paced department to success. We're excited to announce a significant transformation at Peak Kia, with our service shop remodeling set for completion by the end of the year. Be part of this exciting development and enjoy a modern environment designed for your success and growth.
Responsibilities:
- Oversee the entire process of the Express Department, from vehicle intake to final inspection.
- Ensure that all Multi-Point Inspections are conducted thoroughly and with attention to detail.
- Supervise and support the express team, providing guidance and training as needed.
- Monitor work quality to ensure that all services meet the dealership’s high standards.
- Coordinate with other departments to ensure smooth workflow and efficient operations.
- Address and resolve any issues or concerns related to service or customer satisfaction.
- Maintain accurate records of services performed and departmental performance.
- Implement and enforce best practices for safety, efficiency, and customer service.
Pay: $20.00/flat rate
Benefits at Peak:
- Medical, Dental, & Vision Coverage
- Life Insurance
- Paid Vacation and Sick Days
- 401(k) matching
- Employee Discount
Qualifications:
- 2 years of proven experience in automotive lube operations
- Previous supervisory or management experience preferred.
- Excellent leadership and team management skills.
- Strong attention to detail and commitment to quality.
- Effective communication skills, both verbal and written.
- Ability to handle multiple tasks in a fast-paced environment.
- Proficiency in using automotive diagnostic tools and software.
Salary : $20