What are the responsibilities and job description for the Kia Technician position at Peak Kia Littleton?

Job Description

Description : Position Overview :

Are you a highly skilled and dedicated Kia Master Automotive Technician with a passion for excellence? Join the dynamic team at Peak Kia as an experienced Kia Automotive Master Technician! As a key member of our service department, you'll play a pivotal role in delivering exceptional service and maintaining the highest standards of vehicle maintenance. Your technical expertise, attention to detail, and commitment to quality will be essential in ensuring customer satisfaction and contributing to dealership success. We're excited to announce a significant transformation at Peak Kia, with our service shop remodeling set for completion by the end of the year. Be part of this exciting development and enjoy a modern environment designed for your success and growth.

JOB PURPOSE / SUMMARY

The Kia Master Technician is responsible for performing repairs and maintenance on vehicles, diagnosing issues, ensuring safety and quality standards, and effectively communicating with team members and customers.

DUTIES AND RESPONSIBILITIES

Repair Orders : Receive and review repair orders from the dispatcher or service advisor and retrieve the assigned vehicle from the service area.
Efficient Repairs : Perform advanced repair work as outlined on the repair order, ensuring precision, efficiency, and adherence to both dealership and factory standards.
Diagnostic Proficiency : Utilize your experience to accurately diagnose vehicle malfunctions using advanced diagnostic tools and techniques and perform necessary repairs.
Parts Coordination : Collaborate closely with the parts department to obtain required parts, ensuring a seamless and efficient repair process.
Road Testing : Conduct comprehensive road tests of repaired vehicles to verify successful completion and optimal vehicle performance.
Safety and Quality Checks : Thoroughly inspect vehicles to identify any additional safety or service work that may be required, ensuring utmost customer safety and satisfaction.
Documentation : Maintain meticulous records of all work performed, including detailed diagnoses, repairs, parts used, and labor time, following established procedures.
Tool and Equipment Management : Ensure proper care, maintenance, and organization of all dealership-owned tools and equipment.

Requirements : QUALIFICATIONS

Experience : Minimum of 5 years of proven experience as a Master Automotive Technician, with a focus on Kia vehicles is required.

Technical Expertise : Strong technical skills in diagnosing and repairing automotive systems and components.

Problem-Solving : Effective problem-solving abilities and a strategic approach to addressing technical challenges.

Communication : Effective communication skills to coordinate with team members, service advisors, and parts department.

Detail-Oriented : Meticulous attention to detail to ensure precise diagnoses and repairs.

Safety and Quality Focus : Dedication to adhering to safety protocols and ensuring all repairs meet the highest quality standards.

Organization : Strong organizational skills to manage work orders, documentation, and parts coordination.

Certifications : ASE and Kia Technician certifications are required. Master Technician certification is required.

GOALS AND EXPECTATIONS

Inspect and Diagnose vehicles in a timely manner. Reset promise times as needed with advisors

MPI Inspections to be completed 100% of the time. Every vehicle every time.

Make X-time recommendations as needed to increase ticket sales. Upload recommendations with pictures and as much detail as possible.

Follow standard and set labor times.

Follow all warranty procedures including uploading all required pictures into claim when completing repairs.

Complete all paperwork including story and op code into DealerTrack at time of completion for ticket to be flagged.

Stay up to date on all required manufacturing training and certifications along with all mandatory safety and compliance trainings set by dealer. Must be completed by set deadlines.

Repairs must be completed by set promise times or repair times must be reset by technician.

Keep shop and work area free of trash and debris. Spills must be covered and cleaned properly, and all containers must be labeled and stored off the ground with a lid.

Gain and maintain certifications for all brand manufacturers relevant to the projects you are working with or on.

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