Paralegal / Human Rights Complaint Specialist

We are seeking an experienced Paralegal /Human Rights Complaint Specialist to join the New York Division of Human Rights in the Bronx, the agency enforcing laws against discrimination in employment, housing, public accommodations, and more. This 18-month contract role involves assisting with the complaint process, supporting investigations, and resolving complaints impartially. The ideal candidate will have strong legal knowledge, communication skills, and experience working with the public and Division staff.

The Peak Performers Difference

• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement.
• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Our employees may participate in a 403(b)-retirement plan.
• We pay weekly through direct deposit.
• In business since 1994 and thousands of job placements.
  
  

Major Duties

• Respond to general inquiries from the public and Division staff regarding the complaint process, rights and responsibilities of parties, and specific complaints under the Human Rights Law.
• Guide complainants through the completion of complaint forms and offer detailed assistance on the complaint process. Ensure accurate and timely data entry into case management systems within 3 business days.
• Support the resolution of complaints by facilitating communication between parties. Adhere to procedural guidelines for conciliation and document all conciliation efforts in case management systems within 2 business days.
• Assist in organizing case documents, conduct interviews with parties and witnesses, and track case events. Prepare clear, concise reports and recommendations based on findings.
• Review complaints to identify jurisdictional issues and deficiencies. Take necessary steps for follow-up actions, dismissals, or corrective measures as needed.
• Apply knowledge of Human Rights Law and other anti-discrimination laws in investigations, mediations, and resolution efforts. Participate in training on mediation and negotiation best practices.
• Ensure timely and accurate entry of case data into case management systems in compliance with Division policies and formats.
  
  

What We Are Looking For

• Bachelor's Degree in a related field.
• Proven paralegal experience with expertise in human rights and anti-discrimination law.
• In-depth knowledge of Human Rights Law, other anti-discrimination laws, and the formal complaint process.
• Strong organizational, written, and verbal communication skills.
• Ability to maintain professionalism, impartiality, and fairness when interacting with all parties.
• Proficiency with case management systems and the Microsoft Office Suite.
• Strong interpersonal skills are essential, as you’ll be interacting with both the public and Division staff regularly.
  
  

Exciting Opportunity Details

• Hourly pay rate: $31.00/hour.
• Length of engagement: The contract term is 1 year with the potential for extension.
• Start date: The successful candidate will need to start on February 3, 2025.
• To be considered: Please submit your resume by Tuesday, 1/28/25
• Location: Bronx, NY (10458).
• Days/hours: Monday-Friday standard business hours (37.5 hours per week).
  
  

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

Custom Job ID: 25-PO861

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