Front Desk Receptionist

Job Summary :

Peak Personalized Healthcare is redefining primary care through a concierge medicine model that integrates comprehensive medical services with advanced health and fitness assessments. We are seeking a professional and customer-focused Front Desk Receptionist to serve as the first point of contact for our patients. In this role, you will manage the flow of patient interactions, support administrative functions, and contribute to a welcoming and efficient clinical environment that reflects our commitment to personalized, preventive healthcare.

Essential Duties and Responsibilities :

• Patient Reception & Interaction :
• Greet patients and visitors with warmth and professionalism, ensuring a positive first impression.
• Assist patients with check-in / check-out procedures, verify membership status, and update patient records accurately.
• Administrative Support :
• Answer, screen, and direct incoming phone calls using a courteous and efficient approach.
• Schedule patient appointments and coordinate with clinical staff using our practice management system.
• Manage incoming and outgoing correspondence, as well as routine document preparation and filing.
• Customer Service & Communication :
• Provide timely and accurate information about clinic services, policies, and procedures.
• Maintain clear and professional communication with patients and team members to ensure seamless service delivery.
• Office Operations :
• Monitor and maintain the reception area to ensure it remains organized, clean, and welcoming.
• Assist with inventory management of office supplies and manage routine administrative tasks.
• Uphold confidentiality standards in compliance with HIPAA and organizational policies.
• Collaboration & Continuous Improvement :
• Work closely with administrative and clinical staff to support a collaborative environment.
• Identify opportunities for process improvements and contribute to an efficient patient experience.

Qualifications :

Working Conditions & Schedule :

Compensation & Benefits :

About Peak Personalized Healthcare :

At Peak Personalized Healthcare, our mission is to provide personalized, preventive healthcare that empowers individuals to achieve optimal health and wellness. By integrating advanced medical practices with a holistic approach to health and fitness, we strive to be the leading provider of concierge primary care in the Meridian area. We are committed to innovation, quality care, and creating a health-focused community.

We are an equal opportunity employer