What are the responsibilities and job description for the Desktop Printer Support Technician position at Peak Systems, Inc.?
We are Peak Systems, a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients. We issue payments weekly, offer direct deposit, and have many nationwide opportunities.
We are currently seeking a Desktop / Printer Support Technician to be engaged on site at a Facility in Fayetteville, NC 28307
Hourly Rate : $25-$27
Start Date : Immediately (after Onboarding requirements)
Duration : 15 WEEKS (M-F)
Shift : 8 : 30 AM – 5 : 00 PM
Job Scope :
Technicians will be responsible for :
1) Providing onsite technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
2) Answering questions about installation, operation, configuration, customization, and usage of assigned products.
3) Following defined policies & procedures (e.g. verifies warranty entitlement, etc.).
4) Applying diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
5) Documenting problems in the support solution database for diagnostics and solution implementation.
Qualifications :
A certification or its equivalent
Resume illustrating 3 Years of experience in Desktop Support, Deployment, Break-fix, etc.
Great Communication, clear speaking is a must
Experience supporting end-users (in person) in a corporate environment
Proficient : Microsoft Office Suites 2003-2010 & Windows
Salary : $25 - $27
