What are the responsibilities and job description for the Part Time IT Desktop support - Onsite in Crystal Springs, MS position at PEAK Technical Services Inc.?
Job Description
Job Description
Part-Time - Onsite in Crystal Springs, MS - Desk-Side IT Support Technician
2 Days a week - ONSITE
Monday & Wednesday - 8 am - 5 pm
PAY : $17.00-$18.00 / HR
Job Summary
IT Support Specialist performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
- Provides support to client identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Working knowledge of active directory, file mapping and WIN 11
- Performs Install / Move / Add or Change (IMAC) activities.
- Performs all assigned desk-side support activities
- Displays outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational / customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
Requirements
Education and Experience :
Certifications and / or Qualifications :
Skills :
Benefits
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.
PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future.
Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / peaktechnical.com / privacy -policy / and https : / / peaktechnical.com / ca -residents-privacy-rights /
Salary : $17 - $18
