Product Support Engineer/Field Engineer

Job Description

Job Description

As a Product Support Engineer you will help solve customer issues, provide in-depth training to internal associates, and be a part of an organization that is growing and advancing our technology! We are actively investing in the development of new technologies, improving our existing technologies, and embracing innovation! The key responsibilities for our next Product Support Engineer are outlined below :

KEY RESPONSIBILITIES

Install, maintain, & repair high tech scientific equipment at customer sites

Provide technical support for end users

Rapid response to problems in the field

Assist with installation of systems / tools

Site inspections prior to installation

Conduct factory testing of new Atom Probe instruments and major upgrades

Provide customer training

Help manage knowledge base to increase productivity

FSE training

FSE skill evaluations

Develop training materials

Assist in system-level testing of repaired parts for Service inventory

Provide support for in-house instruments

Extensive travel, both domestic and international

Skills & Attributes

Must be competent in the knowledge and use of handheld tools

Ability to work with complex, delicate components

Ability to read and follow standard operating procedures, policies and work instructions

Must have experience in troubleshooting and problem-solving

A basic understanding of chemistry and physics

Strong interpersonal skills

High-energy person, with a positive attitude

Self-starter and finisher

Ability to work under pressure in a fast pace, ever changing environment

Vacuum systems knowledge : turbomolecular pumps, ion vacuum gauges, cryo-pumps, etc.,

Familiarity with UHV practices

High speed electronics : basic electronics skills including familiarity w / diagnostic tools such as oscilloscopes, TDRs, and multimeters.

Lasers : experience with optical components (photo diodes, mirrors, lenses, beam samplers)

Electrical & electromechanical systems : high voltage (cabling, breakdown, safety, etc.), power distribution, uninterruptible power supplies, pneumatic solenoids, transducers, motors

Computers : networking, administrative hardware and software tasks, word processing, etc.

Education

Associate degree in electronics, electro-mechanical, or related field

Military electronics training and / or years of experience may be considered in place of degree

3 to 5 years relevant field service experience on high tech scientific instruments will be considered an advantage

COMPANY : AMETEK

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values : Ethics and Integrity, Respect for the Individual, Diversity, Teamwork, and Social Responsibility. AMETEK (NYSE : AME) is a component of the S&P 500. Visit www.ametek.com for more information.

DIVISION : MATERIALS ANALYSIS

The Materials Analysis Division is a leader in advanced laboratory and analytical instruments used by academia, government and industry to conduct elemental analysis, nanotechnology and materials research and to perform onsite quality assurance, analysis and inspection. It also is a leader in ultrahigh-speed digital cameras used in defense, automotive, engineering, research and development, broadcasting and entertainment. Headquartered in Wayne, NJ, Materials Analysis is comprised of five business units and employs about 2,000 colleagues around the world and operates major facilities in France, Germany, the United States, and the United Kingdom.

BUSINESS UNIT : CAMECA INSTRUMENTS, INC

CAMECA Instruments, Inc. is a world leading supplier of microanalytical and metrology instrumentation for research and process control. Our instruments measure elemental and isotopic composition in materials down to atomic resolution and equip government and university labs as well as high-tech industrial companies around the world. www.BUWEBSITEHERE.com Solving our customers' most complex challenges with differentiated technology solutions. Above all else, it is the people who dedicate their time, skill and passion to AMETEK who keep us at the top. In return, this is how we nurture and foster our most valuable asset. The Five Core Values at the heart of our success " Ethics and Integrity " Respect for the Individual " Inclusion " Teamwork " Social Responsibility How we foster AMETEK's Core Values and Mission " AMETEK University " Tuition Reimbursement " Leadership Development Program " Women's Business Council " African American Business Council " Financial Management Program " Engineering Development Program " Collaborative work settings " Apprenticeship and Internship Programs " Growth and Development Opportunities across the AMETEK umbrella " The AMETEK Foundation supporting the communities where we operate

Benefits

PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.

PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future.

Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO)

PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Candidate Privacy

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / peaktechnical.com / privacy -policy / and https : / / peaktechnical.com / ca -residents-privacy-rights /

Salary : $7