What are the responsibilities and job description for the North America Regional Operations Manager position at PEAK Technical Staffing USA?
North America Regional Operations Manager
Summary
The Regional Operations Manager will be responsible for overseeing North America operations, focusing on efficiency and effectiveness. This role will assist the Managing Director in meeting quality, cost, delivery, and safety targets while driving regional growth. Key responsibilities include daily leadership of production and supply chain operations for the region, as well as ensuring the timely delivery of products from international locations.
Essential Duties & Responsibilities
Manage and oversee the day-to-day operations of the U.S. and Mexico locations
Monitor, evaluate, and report on operational performance, including budgets, revenue, expenses, and KPIs
Develop and implement operational policies and procedures that drive efficiency and productivity
nalyze performance data and make recommendations for improvements to increase productivity, profitability, and customer satisfaction
Collaborate with other departments and other production sites to develop and implement strategies that support overall Company goals to coordinate effective production and delivery of quality products
Identify and resolve operational issues and challenges in a timely and effective manner and ensure that the Managing Director is kept informed of any significant issues
Provides leadership for Managers and direct reports employee for employee engagement through effective communications, coaching, training, and development
Responsible for overseeing the performance management process for site management personnel and ensuring that training, selection, assignment, review and appraisal of subordinates is conducted
Recommends staffing changes, promotions or status changes
Responsible for ensuring that the facility is maintained, and improvements are made per the CapEx plan
Performs other related duties as assigned
Other Duties
Continually evaluates methods, processes, team members, and equipment. Recommends processes that add value to company products and services
The Quality Policy of the company states the commitment to satisfy customer requirements. Quality is each employee's responsibility. Employees must be focused on continuous quality improvement for products and services.
Responsible for a safe work environment. Must inspect work area of responsibility on a continual basis and take appropriate steps to rectify any hazards
Qualifications
Bachelor's degree in business administration, management, or related field
Minimum of 2-3 years' experience in operations management, preferably in a multi-cultural environment
Proven track record of managing teams and achieving business objectives
Strong leadership, interpersonal, and communication skills
bility to analyze data, think critically, and make informed decisions
Excellent problem-solving and conflict resolution skills
bility to work in a fast-paced, dynamic environment
Must be authorized to work in the U.S.
Supervisory Responsibilities
U.S. Supply Chain Manager
U.S. Customer Service & Logistics Manager
U.S. Manufacturing and Project Engineers
U.S. Production Team Lead
Physical Demands
SEDENTARY (10 lbs. max. lifting and / or carrying articles; walking / standing on occasion)
Training
Onboarding training based on SOP 6.2.2. Competence, Awareness and Training Program
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.
PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future.
dditionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
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