What are the responsibilities and job description for the Remote Field Service Electrical Technician position at PEAK Technical Staffing USA?
P-DPD-001
As the Field Service Technician, you will travel to customer sites and perform various tasks. These include equipment checkout, start-up, and troubleshooting of heater and control panel equipment, including heating cable. Additionally, you will perform electrical and mechanical checks on heating equipment, ensuring a diverse and stimulating work environment that will keep you engaged and excited about your work.
The Field Service Technician position is a cross-functional role where you will partner heavily with our customers while communicating with our engineering, purchasing, and vendors when replacement parts are required.
This position is remote, with travel to Customer Sites and all of our clients North American Manufacturing Plants.
The candidate can be located in Texas, Pennsylvania, West Virginia, Ohio, and New York, with the flexibility to work remotely and travel as needed.
Your Responsibilities :
- Coordinate field service calls to meet group objectives for monthly performance.
- Install and replace components and products as required.
- Develop detailed proposals for standard and custom service contracts.
- Coordinate critical target dates from customer to engineering and production.
- Understand requirements for documentation of drawings, testing, approvals, and all submittals.
- Coordinate with subcontractors involved as required to complete the required fieldwork.
- Resolves customer complaints regarding equipment, supplies, and services.
- Assist customers and representatives in troubleshooting problems with equipment or applications.
- Provide start-up and installation assistance by phone or as needed at the customer job site.
- Establishing and maintaining interpersonal relationships; training and teaching others.
Requirements :
