Demo

Remote Field Service Electrical Technician

PEAK Technical Staffing USA
Pittsburgh, PA Remote Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

P-DPD-001

As the Field Service Technician, you will travel to customer sites and perform various tasks. These include equipment checkout, start-up, and troubleshooting of heater and control panel equipment, including heating cable. Additionally, you will perform electrical and mechanical checks on heating equipment, ensuring a diverse and stimulating work environment that will keep you engaged and excited about your work.

The Field Service Technician position is a cross-functional role where you will partner heavily with our customers while communicating with our engineering, purchasing, and vendors when replacement parts are required.

This position is remote, with travel to Customer Sites and all of our clients North American Manufacturing Plants.

The candidate can be located in Texas, Pennsylvania, West Virginia, Ohio, and New York, with the flexibility to work remotely and travel as needed.

Your Responsibilities :

  • Coordinate field service calls to meet group objectives for monthly performance.
  • Install and replace components and products as required.
  • Develop detailed proposals for standard and custom service contracts.
  • Coordinate critical target dates from customer to engineering and production.
  • Understand requirements for documentation of drawings, testing, approvals, and all submittals.
  • Coordinate with subcontractors involved as required to complete the required fieldwork.
  • Resolves customer complaints regarding equipment, supplies, and services.
  • Assist customers and representatives in troubleshooting problems with equipment or applications.
  • Provide start-up and installation assistance by phone or as needed at the customer job site.
  • Establishing and maintaining interpersonal relationships; training and teaching others.

Requirements :

  • At least 3 years of professional working experience as a technician is required; working experience with electrical schematics, troubleshooting is required.
  • An Associate Degree of Science in Electronics or Industrial Electricity is recommended, not required; certifications paired with working experience are also acceptable.
  • Knowledge and working experience with Ohm's Law are required.
  • This position requires up to 75% flying and / or driving travel, which may potentially include up to 50% overnight stays. Travel will be domestic and international.
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