Senior Program Manager

Job Description:

• This position is responsible for managing and coordinating a cross-functional contract manufacturing team through the complete lifecycle of a customer's product.

Duties and Responsibilities:

• Manage and coordinate a cross-functional internal team to ensure on-time, quality delivery of customer products.
• Develop, maintain, and communicate detailed program schedules.
• Interface with customer and internal teams during all phases of the product lifecycle (New Product Introduction, Sustaining, and End of Life).
• Responsible for establishing customer contract/agreement and ensuring all terms are maintained.
• Monitor key performance metrics to effectively measure project status.
• Develop competitive, yet profitable cost models.
• Work with customers to resolve conflicts or other product issues.
• Secure required capacity and Client to support product volume requirements.
• Ensure global supply chain functionality, play lead role in resolving any internal site or external supplier disruptions.
• Oversee ECO (engineering change order) and change management process.
• Lead continuous process improvement teams.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Excellent organizational, analytical, problem solving, and prioritization skills
• Proven ability to function independently and multi-task
• Excellent communication (written and verbal) skills
• Proficiency with Microsoft Office applications required
• Strong attention to detail required

Education and Experience:

• Bachelor's degree in Engineering, Business Management, or related field required.
• Minimum of 5 years experience in electronics manufacturing required.
• Experience in multiple functional areas (engineering, quality, operations, supply chain, project/program management) preferred.
• Bilingual in Mandarin and English is highly preferred.