Banking Associate - Seasonal (Member Services)

Position Description :

We think you'll Peake here! We proudly serve our community's local heroes, who do so much for us. As a non-profit financial institution founded in 1963, we are focused on providing smart financial services that bring and provide Peake value to our members, who include the employees of Baltimore County government, GBMC Healthcare, Gilchrist, Sheppard Pratt Health System, and more. Helping our members reach their financial Peake is what we are all about. Join us and experience the rewards of meaningful work and the opportunity to showcase your natural talents.

Our full-time employees enjoy benefits such as health insurance, 3 weeks of vacation / personal time off per year (which increases with years of service), holiday and sick pay, time off on your birthday, premium pay for time worked on Saturday, a generous 4% contribution to your 401(k) plan (plus additional contributions at certain years of service), tuition reimbursement, paid disability insurance, and more.

Work Schedule & Location

This job is open at our Perry Hall branch located in Perry Hall, Maryland. This is not a remote position; on-site attendance is required.

This is a Full-time position requiring 35 hours per week. This is a temporary position, beginning in May or June and ending mid-August. The work schedule is Monday through Thursday, 9 : 00am to 5 : 00pm and Friday, 10 : 00am to 6 : 00pm. There is a one-hour, unpaid lunch break

Duties are performed in a professional office environment. Responsibilities may occasionally require an adjusted work schedule, working from a different branch, working before and / or after business hours, working on Saturdays and working hours exceeding the standard work schedule.

Salary Range

The salary range of this position is $16.01 to $24.02. However, the starting pay rate of this position is $16.01 hourly.

Position Summary

This is an excellent opportunity to gain valuable work experience in the banking industry and to learn about credit unions, a unique type of financial institution where our members are the owners. This position does not involve cash handling. No weekends are required!

Job Duties :

Provides professional, prompt, and courteous service to members and Credit Union staff

Actively sells Credit Union products and services based on member needs

Services member accounts in-person and over the telephone by providing information and answering questions

Provides technical assistance and problem-solving for online banking, mobile banking (both Apple and Android), Bill Pay, and other electronic services by providing enrollment assistance, password resets, and related tasks

Fulfills a variety of account maintenance and servicing requests, such as address changes, check orders, and stop payment orders

Processes direct deposit, payroll deduction, and automatic transfer requests

Orders debit and ATM cards and assists members with a variety of debit and credit card services

Complies with all applicable Credit Union policies, procedures and regulatory requirements

What You Need :

High School Diploma or GED

Customer service experience preferred

A passion for serving customers!

Strong interpersonal skills

Ability to perform basic math functions

Proficient use of computers & Windows-based software

Basic knowledge of electronic banking products

Credit check and criminal background check are required

Our Branch Locations

Towson Main Office & Branch, 23 W. Susquehanna Avenue Towson, Maryland 21204

Perry Hall Branch, 8640 Ridgely's Choice Drive, Baltimore, Maryland 21236

GBMC Branch, Physician's Pavilion North Suite 145, 6535 N. Charles Street, Baltimore, Maryland 21204

Peake Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.

Salary : $16 - $24