Honey Homes - In-Home Sales Representative

About Honey Homes

Honey Homes is a new membership service for homeowners that proactively addresses the everyday to-do’s, ongoing maintenance, and unexpected repairs that come with homeownership. Members are paired with a dedicated handyperson and a simple app to coordinate. We’re on a mission to make home upkeep effortless, replacing hassle and stress with the joy that comes from comfortable living.

Our team is made up of passionate individuals who have made significant impact at companies such as Airbnb, Google, Opendoor, Yelp, Zillow, and Uber. We're backed by Khosla Ventures, Era Ventures, Pear.vc, and the co-founders of DoorDash, Lyft, and Opendoor.

About the role

Before joining, every homeowner considering Honey Homes has a free home walk-thru visit, a critical step in our sales process. Your role is to perform walk-thru’s at prospective members' homes, where you’ll educate about how a Honey Homes membership works, answer questions, and record the first 10 tasks in the Honey Homes app. Your goal is to help the homeowner book their first visit handyman visit at the end of the walk-thru and set it up for success. Walk-thru’s are about 45 minutes in length, and you will typically perform between 5 and 10 per day, Monday through Friday.

Walk-thru’s have been offered since the start of Honey Homes, and we’ve iterated and improved the process over the last 3 years. This is a great opportunity to learn a successful playbook and have a large impact right away.

If you love talking to people and making their lives easier, and want a rewarding role with strong, uncapped earning potential, we’d love to hear from you. Top performers are paid well and have the opportunity to be promoted to other roles within the company.

Qualifications

• You’re a strong communicator. You have excellent verbal and written communication skills, and you’re comfortable working with prospective members in-person.

• You’re a relationship builder. You’re energized by connecting with people, whether they are customers or teammates. You’re attuned and empathetic to people’s needs.

• You can sell. You have 4 years of sales experience in environments with high daily performance expectations, likely at startups or within the home services industry.

• You’re passionate about our mission of eliminating the stress of homeownership, and you have basic proficiency in home maintenance. Perhaps from being a homeowner yourself or a tinkerer, you are familiar with the basic electrical, plumbing, carpentry, and home systems and appliances repairs and improvements that are part of homeownership.

• You have a growth mindset. You can follow a process, but you’re always willing to find and listen to ideas to improve it. You’re unafraid of ambiguity and thrive in startup environments. Rapid change and learning is exciting to you.

• You’re relentless. There are up days and down days, up minutes and down minutes. You rally yourself from the downs to conquer greater heights.

• You’re detail-oriented and document everything. You sweat the details, and can track your progress clearly. You love sharing frequent updates with your teammates.

• You act like an owner. You do the right thing to support our future members, current members, and partners, even when it’s the hard thing to do.

3-month outcomes

In your first three months, you will have:

• Increased the conversion rate of walk-thru’s. By preparing for every individual walk-thru and honing your craft of delivering the perfect walk-thru, a much greater percentage of prospective members decide to sign up for a subscription.

• Set up internal teammates for success on every lead. This is a team sport, and your teammates in marketing and inside sales will also be assisting you in providing amazing experiences to prospective members and closing deals.

• Set up every first visit for success. The job doesn’t end with a member starting their subscription; we need to make sure their first visit with their handyperson is a huge success. Through detailed note-taking and task creation at the walk-thru, and strong internal communication, you will set up handypeople for great first visits.

Compensation

• On-target earnings: $102,000 per year

• Equity: All employees are owners at Honey Homes. We want you to share in the benefits of our growing company.

• Benefits: 100% covered medical, dental, and vision for employees. We also offer a 401k, FSA, paid parental leave, and flexible time-off policy.

Note: This is a field role based in the Bay Area. You must have have a reliable vehicle and valid driver’s license and be willing to drive throughout the entire Bay Area.