What are the responsibilities and job description for the Regional EV Service Manager position at Pearce Services?
At PEARCE , we've got a career for you.
Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation and energy storage assets.
Your Impact :
The Regional EV Service Manager position is responsible for all service execution within market(s) in which he or she is assigned. This position will act as the first level of escalation for all direct field service technicians and service partners working in the assigned market. This position will report into the Director or VP of EV Field Services.
Core Responsibilities :
- Ensure that technicians and service partners are equipped with all the knowledge, tools and materials to perform the jobs assigned
- Assist in resource planning for the assigned market and review daily schedules of field service technicians
- Enlisting service partners and building out our service partner base within the market
- Management of partner network (to include, training, quality control and audits)
- Address quality issues and work with our customers, manufacturers, and other involved parties to see corrective actions
- Assist in the development of work procedures and training
- Monitor work order completion and close out for services performed by field service technicians
- Service Level Agreement (SLA) management
- Perform technical work as required (either for on-the-job training, or more complex L3 technical jobs as required)
Specific duties may vary or evolve over time based on business and client needs.
Core Experience
Physical / Work Environment
Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, Paid Holidays, and a company-matching 401(k) Retirement, Life Insurance. We provide company vehicle, phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment.
At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.
Learn more about our corporate and telecom division at www.Pearce-Services.com and our renewables division at www.Pearce-Renewables.com.
