What are the responsibilities and job description for the Medical Office Receptionist position at Pearl Health Clinic?
Pearl Health Clinic is a mental health clinic that commits to each patient by giving them unparalleled treatment that uncovers the worth we all have as human beings. We are looking for a Medical Office Receptionist that can work collaboratively with coworkers and will assist in ensuring that all patients/clients will receive high quality and efficient care. The Medical Office Receptionist will promote the values of Pearl Health Clinic; Service, Hope, and Solutions, within the Clinical Departments and the Community. The Medical Office Receptionist welcomes and assists patients/visitors in a courteous manner.
This position requires Monday-Friday day time availability.
Responsibilities
- Assist clients with check-ins/outs for appointments in the clinic while using the highest level of customer service
- Update/gather client information regularly, Insurance cards, Address, Phone Number, legal documentation, and internal notes
- Collect copays and payments on delinquent accounts
- Call and confirm appointments for new patients and for all patients scheduled with medical staff
- Communicate, problem solve, and work as a team effectively with coworkers and providers
- Ensure that workplace is kept in a professional manner
- Process internal referrals and assist clients with scheduling appointments
- Assist providers with schedules and other needs
- Assist Records clerk with managing incoming faxes, route to appropriate departments and scan documents into client charts
- Assist Records Clerk with processing Releases of Information (ROI’s) in a timely manner
- Coordinate transfer of records and documents between the front office and all other departments
- Ensure that all documents processed and communication with clients/non-PHC providers are done in accordance with HIPPA laws, IDAPA regulations and other federal and state regulations
Qualifications
- Must be 18 or older
- High School diploma: any additional diploma will be considered as advantage
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Customer-oriented mindset
Job Type: Full-time
Pay: $13.10 - $15.30 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15