What are the responsibilities and job description for the Housekeeping/Laundry Manager position at Pearl on the Concho?
We are seeking a manager to develop and lead our housekeeping and laundry team. The successful candidate will be able to build a strong team culture within the department and across the organization. Must be able to train, motivate and lead a team of housekeeping and laundry staff. Commitment to guest satisfaction and great guest service is paramount.
We operate with a core management team, and this position will play a key role in helping to build and improve our organization.
Responsibilities
- Oversee daily housekeeping and laundry operations to ensure cleanliness and maintenance of hotel rooms and public areas.
- Train and manage housekeeping and laundry staff, ensuring adherence to hotel standards and protocols.
- Conduct regular inspections of guest rooms and facilities to maintain high cleanliness standards.
- Collaborate with other members of the management team to ensure seamless guest experiences.
- Manage inventory of cleaning supplies and equipment, ensuring availability and proper usage.
- Address guest concerns and feedback promptly to enhance satisfaction.
Qualifications
- Proven experience in hotel housekeeping management
- Strong knowledge of cleaning and floor care techniques
- Background in hospitality and customer service
- Familiarity with janitorial and industrial cleaning practices
- Ability to lead and train housekeeping staff effectively
- Excellent organizational and time management skills
Job Type: Full-time
Shift:
- 8 hour shift
- Day shift
Work Location: In person
