What are the responsibilities and job description for the Markets Operations Assistant position at Pearl Real Estate Company?

Job Description

Our vision is that Pearl is the pioneering Plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be.

As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working, and enjoying all that is available in the neighborhood. Our team will add services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and the commercial real estate industry.

Summary / Objective

The Markets Operations Assistants are ambassadors to Pearl. The Markets Operations Assistants are accountable for maintaining a safe, enjoyable Markets experience that drives guest traffic and enables Pearl to attract and retain the best makers, producers and artists.

Essential Functions

Market Setup / Vendor Support :

Assist with setting up signage, tables, tents, and other necessary equipment at the start of market days.
Communicate with vendors before and during market days to ensure they have everything they need.
Accountable for successful vendor setup to include resolution of issues of setup / tear down that arise and ensure that all vendors comply with market regulations, health and safety standards, and guidelines.
Break-down after market hours, ensuring all equipment is properly stored and vendors pack up efficiently.

Hospitality :

Greet customers and provide information about the market, vendor products, and upcoming events.

Handle customer inquiries and resolve any concerns or complaints promptly and professionally.

Staff information and merchandise booth to promote a positive and welcoming atmosphere for market visitors (answering customer questions, replenishing merchandise, water and maps)

Inventory and Supplies Management :

Ensure market supplies are well-organized and properly maintained; submit requests for replacement of damaged or missing items (e.g., signage, tables, tents, etc.).

Event Coordination and Promotion :

Support the marketing and promotional efforts of the market by helping with social media content, flyers, and local outreach.

Assist in planning and organizing special events, performances, or activities to engage customers and promote the market.

Administrative Tasks :

Assist with reporting, data entry, and tracking sales, attendance, and other metrics

Competencies

Ability to work in a fast-paced, outdoor environment and handle physical tasks (lifting, setting up displays, etc.) Excellent communication and interpersonal skills.

Organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.

Availability to work flexible hours, including nights and weekends; minimum 16 hours per week.

Preferred Qualifications

Previous events operations a plus.

Knowledge of local food, sustainability, and community engagement

Previous experience working in retail, customer service, or event coordination is preferred

Familiarity with basic computer programs (email, word processing, spreadsheets, etc.) and social media platforms

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Markets Operations Assistant

What are the responsibilities and job description for the Markets Operations Assistant position at Pearl Real Estate Company?

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