VMware Cloud Foundation Systems Engineer - NASA Support

Job Title : VMware Cloud Foundation Systems Engineer – NASA Support Job Location : Greenbelt, MD (Hybrid) Description The VMware Systems Engineer is responsible to provide technical leadership for a team maintaining a VMware Cloud Foundation virtual environment to include Windows, Linux, on-prem, and AWS environments, and a strong security posture. This position supports a group of flight dynamics engineers in the GSFC Flight Dynamics Facility (FDF). The FDF is a NASA Mission Essential Infrastructure facility that provides multi-mission navigation services for a wide range of robotic and human space flight spacecraft missions. Responsibilities Support VMware to include Cloud Foundations Support virtualization technologies such as vSAN, NSX, vSphere, vCenter, ESXi, STS, etc. Provided support to help manage and troubleshoot the VMware environment. Maintaining, building, upgrading the organization’s VMware infrastructure. Provide technical knowledge and analysis of specialized tools and technologies. Ensure system availability, reliability, and performance. Assess the current infrastructure state, identify areas of improvement, and make recommendations regarding technology, processes, and documentation. Develop, implement, and manage quality processes and standards. Direct support all system administration activities. Evaluating system subscriptions and licenses and work with Procurement Analyst to get quotes for submitting renewals. Sharing in an onsite support role as Goddard Space Flight Center supporting critical mission activities including launch, docking, and landing for crewed and uncrewed missions. Support Microsoft Windows Active Directory and server environment. Required Skills Must have direct working experience with Cloud Foundation. Must be able to troubleshoot network connectivity problems, system errors, and performance bottlenecks. Must be able to configure and manage network devices such as routers, switches, firewalls, and load balancers. Must have experience with virtualization technologies such as vSAN, NSX, vSphere, vCenter, ESXi, STS, etc. Must have experience with architectures such as ESA (Express Storage Architecture), OSA (Original Storage Architecture), VCF Standard Architecture Model, and VCF Consolidated Model. Must be able to develop standards, methodologies, and technical solutions. Have a strong understanding of computer hardware, operating systems (e.g., Windows, Linux), networking protocols, and server administration. Ability in scripting languages (e.g., PowerShell, Bash) is also beneficial. Must be able to diagnose and resolve hardware and software issues efficiently. Must be able to establish and maintain backup strategies to ensure data integrity and develop disaster recovery plans to minimize downtime during system failures. Must be able to monitor system performance, analyze system logs, and proactively optimize system resources (e.g., CPU, memory, storage) to ensure optimal performance and availability. Must be able to maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps. Must be able to automate routine tasks using scripting languages and configuration management tools to streamline administrative processes and improve efficiency. Must possess strong interpersonal skills and a customer-centric approach. Must be able to provide effective support and guidance to end-users, resolving technical issues and ensuring user satisfaction. On occasion may be required to be available to provide mission support, such as for launches, which at times may include after hours, overnight, or weekends. Be able to present and assemble professional presentations. Desired Skills One or more of the following certifications : CompTIA A, CompTIA Server, GCWN, RHCSA, CISA, or VCP-DCV, VCAP Deploy, VCAP Design, VCDX, or any certification demonstrating advance knowledge in system administration or VMware. Experience working at a NASA facility. Required Experience 1 - 3 years professional experience. 1 - 3 years of System Administration experience. 1 - 3 years of experience with all or some of the following VMware, Cloud Foundations (SDDC Manager, NSX, Tanzu, Aria) in a production environment. Required Degree Bachelor’s degree in IT, Computer Science or related discipline, or equivalent work experience. Security Clearance Requirements Must be able to pass a government background check.