What are the responsibilities and job description for the Onboarding Specialist position at Pearl?
A company is looking for an Onboarding Specialist to effectively set up new customers and drive early adoption of its software.Key ResponsibilitiesAssist customers with installation of products and servicesPerform troubleshooting for all products and services as neededMaintain and expand technical product knowledge to ensure proficiencyRequired Qualifications2-3 years of implementation, customer support, or tech support experienceAbility to work in a fast-paced environment and manage multiple tasksIntermediate computer skills, including working with browsers and spreadsheetsExperience in the dental industry preferred
